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Course summary
1 day
455 GBP excl. VAT
Part time

Course description

Self-awareness at work

On this one-day Self-awareness at work course you’ll learn how to identify and question the thoughts and stories that block us from living in productive emotional states.

Suitability - Who should attend?

Our Self-awareness at work course is suitable for anybody who wants to understand emotional intelligence and how it can help them in the workplace.

Training Course Content

  • introduction

- emotional intelligence: what it is and why it matters

- self-awareness: how do we develop it?

  • self-awareness: identifying beliefs

- learn a simple, proven process for improving self-awareness

- understand how to identify your perceptions and beliefs about others at work

- see what lies ‘below the surface’ of your reactions

  • getting clear: questioning beliefs

- learn how to question your thoughts about yourself and others

- understand the fears that block assertiveness and honesty

- learn how to assert yourself more calmly: why assertion doesn’t equal aggression

  • handling conflict with confidence

- interpretations: ‘what someone says’ vs ‘what you think they say’

- learning how to handle sensitive / difficult issues

- taking responsibility vs being a victim; which one do you choose?

- questions and techniques for handling and resolving conflict situations

  • giving and receiving better feedback

- criticism: how can we befriend it?

- receiving feedback: how to make it work for you

- giving feedback: how to give helpful, usable feedback

  • taking it back to work

- action planning for future development

- exploring resources and support to continue your journey to greater self-awareness

  • a year of free support

About provider

Centre for Strategy and Communication

Centre for Strategy and Communication

We specialise in affordable and effective face-to-face training in management, communication, administration, personal effectiveness and writing skills delivered by a team of industry experts. Our training is stretching, motivating and tailored to the individual learner. For over two decades we’ve...

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Contact info

Centre for Strategy and Communication

Third Floor, 140 Old Street
EC1V 9BJ London

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Average rating 5

Based on 1 reviews

To learn how to work better with colleagues, to give a better impression. Objectives met thank you. Both very good, the trainer put everyone at ease and encouraged us all to contribute. Lots of actions to encourge thought and work to progress with.
Course rating
Based on 1 reviews
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