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Leadership Skills for Supervisors - Communication, Coaching, and Conflict

Churchill Square Training & Development
Course summary
Variable - to suit you
Distance
Next available date: Contact for dates - Distance
e-learning / Online / Distance

Course description

Leadership Skills for Supervisors - Communication, Coaching, and Conflict:

Supervisors represent an important force in the economy. You have the power to turn on or turn off the productivity of the people who report to you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organisation. Although you usually have more technical experience than the employees you supervise, you may not have had a lot of leadership experience. This course will give you the skills in communication, coaching, and conflict that you need to be successful.

What Will Students Learn?

  • Ways to prioritize, plan, and manage their time.
  • How to identify their primary leadership style.
  • How to develop some flexibility to use other leadership styles.
  • Ways to meet the needs of employees and co-workers through communication and coaching.
  • Ways to make conflict a powerful force for creative, well-rounded solutions to problems.

What Topics are Covered?

  • Pre-assignment review
  • What’s your type? How about mine?
  • Understanding leadership
  • Managing your time and your energy
  • The commitment curve
  • Employee development models
  • Dealing with conflict and difficult issues
  • What successful leaders do

We currently offer different delivery methods, eLearning, distance learning and instructor led onsite courses for up to 15 participants.

Outcome / Qualification etc.

Qualification awarded by the course provider

About provider

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Churchill Square Training & Development Ltd

Churchill Square Training & Development is a leading UK based global training and development provider. With over 185 different courses available, we offer a wide variety of training options available to suit your organisation or individual training needs. All of...


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Contact info

Churchill Square Training & Development

Churchill Square Consulting Ltd
118 Pall Mall
SW1Y 8EA London

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www.churchillsquareconsulting.com


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