Negotiation Skills

CIPD Learning

Course summary

2 days

Online courses

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CIPD Learning

Professional Training

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Course description

Negotiation Skills - 2 day course - CIPD Learning

Whether dealing with suppliers or clients, trade unions or colleagues, negotiation skills are vital to ensure personal and organisational success. This two-day programme looks at how to prepare negotiation strategies, approach complex and team negotiations and options when dealing with difficult situations and interpersonal conflict. Participants will have the opportunity to discuss their current negotiation challenges and successes and put together action plans for approaching these situations back in the workplace.

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Suitability - Who should attend?

This course is for those who want to develop and practice their skills and behaviours as negotiators.

Outcome / Qualification etc.

By the end of the programme, you'll be able to:

Recognise phases involved in all negotiations
Recognise key interpersonal skills needed at each phase
Know how to prepare and plan before each phase
Know your preferred negotiation style and its strengths and weaknesses
Understand how blockages and deadlocks happen and what to do
Know how influencing and persuasion skills contribute to a productive negotiation
Be better able to handle difficult people and conflict situations
Work more effectively as part of a negotiating team
Improve your ability to actively persuade colleagues and other stakeholders
Be able to negotiate better deals and agreements.

Training Course Content

Course content includes:

Day One:

Introductions to negotiations
What is negotiation?
Different negotiation approaches
Stages of negotiations
Dealing with conflict
Persuading and Influencing
Planning for a negotiation
Key negotiation stages
Communication skills
Action Planning

Day Two:

Common tactics
Power in negotiations
Advanced communication skills
Negotiating in different contexts and cultures
Recognising sales and closing techniques
Negotiating as a team
Putting it all into practice
Action Planning

Course delivery details

All our programmes can be run in-house, where we can tailor the content to your organisation’s unique needs.

Why choose CIPD Learning

Over 100 years of experience

Join over 25,000 professionals currently studying

100+ short courses

Expenses

The cost of the programme is as follows:

Non-member Price: £880 + VAT
CIPD member Price: £790 + VAT

About provider

About CIPD Learning

Shaping the future of the HR and L&D profession. The CIPD is championing better work and working lives, setting the benchmark for excellence in people and organisational development. With more than 100 programmes, CIPD Learning is one of the UK's...