Course description
This course is one of our eight Core Behaviours Introductory Programmes, which aim to provide you with the defining behaviours of our profession.
As a people professional, it's important that you can effectively communicate and influence others to ensure that the best decisions are made for the people in your organisation and to resolve conflict. This course will help you to develop the professional and personal courage to speak up when it's the right thing to do, even if you anticipate or experience resistance or opposition.
Alongside skills in communicating and influencing others, this behaviour is important in a range of situations, including making a case for change, taking responsibility for mistakes, and challenging the behaviours of others.
Through cutting-edge learning content, you will discover ways to challenge constructively, when appropriate, and ensure you are delivering the right message to your audience. You will learn how to build relationships with others to understand their views, concerns and needs, and decide on the most effective way to communicate with them in order to influence and achieve positive outcomes.
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Upcoming start dates
Suitability - Who should attend?
Is this course right for me?
This course is relevant and challenging for all people practitioners, at whatever stage of their career journey. You'll be an HR, L&D or OD practitioner looking to develop the behaviours required to constructively challenge and influence others.
Outcome / Qualification etc.
By the end of this course, you'll be able to:
- challenge constructively and confidently in the face of opposition
- communicate with impact, and make complex things clear, to enable a way forward
- proactively develop and sustain relationships with key stakeholders to inform how you influence them
- tailor your influencing style and select appropriate communication channels to engage your audience and gain buy-in
- take responsibility for mistakes that sit within your remit, encouraging learning and demonstrating ownership for the actions to make things right.
Training Course Content
This programme includes the following lessons:
- Getting started with professional courage and influence
- Challenge constructively
- Communicate with impact
- Develop and sustain relationships
- Engage your audience
- Take responsibility for mistakes
Course delivery details
This course has six lessons, which you can access flexibly. Available fully online, you can work through the lessons at your own pace and in whatever order you choose.
Each lesson is 30-45 minutes long and includes individual reflective and community activities to support the embedding of your learning into practice.
You will be able to access the course for 12 months from purchase and the CIPD Learning Hub will remain accessible to you for 24 months.
Why choose CIPD Learning
100+ years of experience
Join over 25,000 professionals currently studying
30+ short courses
Expenses
Course Price: £450 + VAT