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Essential Interviewing Skills

CIPD Training
Course summary
Length: 3 days
Location: London
Provider: CIPD Training plus
Course type: Open / Scheduled

Course Description

Essential Interviewing Skills Course

Essential Interviewing Skills - 3-day course by CIPD Training

This 3-day course in Interviewing Skills is designed to provide you with the specialist skills and knowledge to effectively plan and conduct different types of interviews for recruitment, appraisal and disciplinary purposes.

Combining role-plays and discussions, the course will provide you with the practical skills needed to gather the information you need from any interview. In addition, you will leave the course with:

  • An understanding of the purpose of different interviews
  • The ability to undertake structured preparation for interviews
  • The expertise to gather, interpret and make decisions based on accurate information
  • The ability to conduct selection, appraisal, counselling, disciplinary and exit interviews

The course can also be delivered in-house for a group of staff in your organisation.

            Suitability - Who should attend?

            This course is suitable for HR and line managers responsible for conducting interviews.

            Training Course Content

            Key skills

            • listening, summarising, hit words
            • questioning and probing
            • non-verbal communication

            Recruitment interviewing

            • job descriptions and person specifications
            • preparing interview structure and questions
            • assessing evidence and decision-taking

            Disciplinary interviewing

            • the investigation interview
            • the disciplinary hearing
            • return-to-work interviews

            Exit interviewing

            Counselling interviewing

            • helping employees with work and non-work related problems

            Appraisal interviewing

            • giving and receiving feedback.


            Course fees are as follows:

            • Non-member: £1,490 + VAT
            • Member: £1,340 + VAT

            In-house Training

            This course can also be run in-house, where the content can be tailored to suit organisational needs, providing a cost-effective solution to group training needs.

            Provider: CIPD Training

            CIPD training

            Shaping the future of the HR and L&D profession. The CIPD is championing better work and working lives, setting the benchmark for excellence in people and organisational development.  With more than 100 programmes, CIPD Training is one of the UK's...

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            Contact information for CIPD Training

            CIPD Training

            151 The Broadway
            SW19 1JQ London

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