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Facilitation Skills

CIPD Training
Course summary
Length: 2 days
Location: London, Manchester
Provider: CIPD Training plus
Course type: Open / Scheduled

Course Description

Facilitation Skills Course

Facilitation Skills - 2-day course by CIPD Training

Facilitation has never been more important in the quest to achieve successful outcomes in the workplace.

This 2-day Facilitation Skills course is designed precisely to provide you with the skills needed to design and manage facilitation processes that will achieve the desired outcome(s), securing the commitment of those involved. Whether you are looking to use facilitation in meetings, training courses, conflict situations or other circumstances, this programme will enable you to:

  • Identify the key task for effective facilitation
  • Use facilitation skills to achieve optimum results
  • Handle and overcome difficult situations
  • Assess the results of the facilitation process

The course is regularly run as featured above, but can also be brought in-house and tailored to suit your organisational requirements.

Suitability - Who should attend?

This course is suitable for facilitators, HR managers, line managers, consultants, learning and development professionals, and any others who will be working with groups to achieve change and improve effectiveness.

Training Course Content

  • What is successful facilitation?
  • Thinking about tools and processes
  • Practising facilitation
  • Designing events
  • Problem-solving exercise
  • Practising active listening, clarifying, questioning, observing, giving feedback and managing time
  • Tools and techniques
  • Managing conflict
  • Working with difficult people
  • Evaluating facilitation
  • Developing action plans
  • Managing the wider organisation.


Course fees are as follows:

  • Non-member: £880 + VAT
  • Member: £790 + VAT

In-house Training

This course can also be run in-house, where the content can be tailored to suit organisational needs, providing a cost-effective solution to group training needs.

Provider: CIPD Training

CIPD training

Shaping the future of the HR and L&D profession. The CIPD is championing better work and working lives, setting the benchmark for excellence in people and organisational development.  With more than 100 programmes, CIPD Training is one of the UK's...

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CIPD Training

151 The Broadway
SW19 1JQ London

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