Show as: Mobile

New Learning & Development Administrator

CIPD Training
Course summary
Length: 2 days
Price: 1,010 GBP excl. VAT
Provider: CIPD Training plus
Course type: Open / Scheduled
Next available date: 24/05/2018 - London
Course Dates
1,010 GBP
1,010 GBP
1,010 GBP

Course description

Course description

New Learning & Development Administrator - 2 day course - CIPD Training

The learning and development function can help plan and shape a workforce to meet ever changing business needs and there is a clear link between learning, motivation and the achievement of corporate goals. To do this successfully, the function need effective, efficient administration. This course provides participants with the practical skills to proactively support the training, learning and development function in your organisation.

Suitability - Who should attend?

This course is suitable for L&D administrators, training assistants or secretaries to training managers.

Outcome / Qualification etc.

This practical course module will give you the knowledge and skills to:

  • describe the key activities of the learning and development department within their organisation – and their role within it
  • set up effective administration systems and procedures to underpin the learning and development function
  • identify the features and benefits of a learning management system / training management system (LMS/TMS)
  • design user-friendly communication which is relevant, informative, projects a professional image of the learning and development department and fits the technology environment of the parent organisation
  • market training activities throughout their organisation
  • integrate e-learning and traditional learning.

In-house training

All our programmes can be run in-house, where we can tailor the content to your organisation’s unique needs. 

Training Course Content

Day 1

The changing role of learning and development

  • the link between organisational success and learning and development
  • running the learning function as a business
  • how this impacts on the role of a learning and development administrator
  • the need to focus on customer expectations – and add value to the training department

The training / learning process

  • the need to understand the process
  • the administrator’s role within it
  • putting the process into context – the training cycle

What makes a learning and development administrator successful?

  • what is involved in the role
  • the skills needed for success
  • providing excellent customer service

The training policy

  • our policy and commitment to train and develop staff at all levels
  • the need to have a policy
  • how we can use it to enhance learning in our organisation

Managing learning events

  • an introduction to identifying training / learning needs
  • highlighting alternative solutions to a training course
  • keeping updated on current learning and development initiatives
  • how this knowledge can help us give our customers excellent customer service

Day 2

Summary of day 1

  • key learning and action points

Blended learning solutions

  • what is blended learning?
  • how to integrate on-line and traditional learning

Designing user-friendly, professional, pre and post course documentation

  • what information do we send to our customers?
  • what image do we project through our documentation?
  • what role does a questionnaire play in the evaluation process?

Checklists processes and procedures

  • the need for effective checklists, processes and procedures.
  • how to create them.

The budget

  • costs and providing value for money.

Records and information

  • what information must be recorded?
  • review of current systems
  • evaluating software systems.

Promoting learning activities

  • your role in marketing the Learning and Development Department
  • promoting learning
  • encouraging others to take up opportunities. The way forward.
  • putting ideas into action – a structured approach.


Course fees are as follows:

  • Non-member Price: £1,010 + VAT
  • CIPD Member Price: £905 + VAT

About provider

CIPD Training

Shaping the future of the HR and L&D profession. The CIPD is championing better work and working lives, setting the benchmark for excellence in people and organisational development.  With more than 100 programmes, CIPD Training is one of the UK's...

Read more and show all courses with About provider

Request info

Fill out your details to find out more about New Learning & Development Administrator.

  Contact the provider

  Get more information

  Register your interest


Contact info

CIPD Training

151 The Broadway
SW19 1JQ London

 Show phone number