Quality Feedback Report

Date: 18th – 20th September 2019

Venue: Tower Hotel, London

Course Instructor: Grant Bowman

Expectations / Challenges from delegates

• Managing stakeholders
• New role
• Everyone has different views of reality
• Getting information from customers – understanding the brief
• Technical skills v Consultancy skills
• Moving on from damaged relationship
• Vague idea of how to consult
• Tools to become better

Chart 1: Objective scoring based on 1 to 5 ratings

Did you get more or less out of the course than you expected?

• More did not realise there was so much to learn.

• Probably about what I was expecting. As we were given a good overview beforehand.

• I got more out of the course than I expected.

• The course exceeded my expectations.

• More

• More, I learnt a lot of new content

• More

• More

What specific topics in the course should be omitted/added/emphasised more or less?

• Added: How to deal with failure

• Emphasised more: Managing the client

• Emphasised more: Case study examples

• Emphasised more: Consultancy forms

• Emphasised more: Proposals

• Emphasised less: Behaviours.

In what specific ways could the course be improved?

• Make full consultancy report

• Adding more case studies

• Would have liked more time reviewing the tools needed for consulting .i.e. scoping document

Would you recommend this course to your associates?

• Yes - Definitely great training, very valuable

• Yes

• Yes

• Yes

• Yes

• Yes – it gives you more understanding about the role of a consultant and how to be a better one.

Additional Comments

• A very interesting course that covers the main areas of consultancy.

• An eye opener as to the skills required in order to succeed as a consultant.

• Fun and informative.

• I thoroughly enjoyed the 3 days

• Particularly enjoyed learning about consultancy approaches.

• Great use of different learning techniques

• Grant is very inspiring, a great leader and professional.

• Explained content well.