Quality Feedback Report
Date: 18th – 20th September 2019
Venue: Tower Hotel, London
Course Instructor: Grant Bowman
Expectations / Challenges from delegates
- Managing stakeholders
- New role
- Everyone has different views of reality
- Getting information from customers – understanding the brief
- Technical skills v Consultancy skills
- Moving on from damaged relationship
- Vague idea of how to consult
- Tools to become better
Chart 1: Objective scoring based on 1 to 5 ratings
Did you get more or less out of the course than you expected?
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More did not realise there was so much to learn.
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Probably about what I was expecting. As we were given a good overview beforehand.
-
I got more out of the course than I expected.
-
The course exceeded my expectations.
-
More
-
More, I learnt a lot of new content
-
More
-
More
What specific topics in the course should be omitted/added/emphasised more or less?
-
Added: How to deal with failure
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Emphasised more: Managing the client
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Emphasised more: Case study examples
-
Emphasised more: Consultancy forms
-
Emphasised more: Proposals
-
Emphasised less: Behaviours.
In what specific ways could the course be improved?
-
Make full consultancy report
-
Adding more case studies
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Would have liked more time reviewing the tools needed for consulting .i.e. scoping document
Would you recommend this course to your associates?
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Yes - Definitely great training, very valuable
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Yes
-
Yes
-
Yes
-
Yes
-
Yes – it gives you more understanding about the role of a consultant and how to be a better one.
Additional Comments
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A very interesting course that covers the main areas of consultancy.
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An eye opener as to the skills required in order to succeed as a consultant.
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Fun and informative.
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I thoroughly enjoyed the 3 days
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Particularly enjoyed learning about consultancy approaches.
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Great use of different learning techniques
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Grant is very inspiring, a great leader and professional.
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Explained content well.
Read more about CMI Level 5 Certificate in Professional Consulting
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