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Quality Feedback Report

Date: 18th – 20th September 2019

Venue: Tower Hotel, London

Course Instructor: Grant Bowman

Expectations / Challenges from delegates

  • Managing stakeholders
  • New role
  • Everyone has different views of reality
  • Getting information from customers – understanding the brief
  • Technical skills v Consultancy skills
  • Moving on from damaged relationship
  • Vague idea of how to consult
  • Tools to become better

Level 5 Consulting

Chart 1: Objective scoring based on 1 to 5 ratings

Did you get more or less out of the course than you expected?

  • More did not realise there was so much to learn.

  • Probably about what I was expecting. As we were given a good overview beforehand.

  • I got more out of the course than I expected.

  • The course exceeded my expectations.

  • More

  • More, I learnt a lot of new content

  • More

  • More

What specific topics in the course should be omitted/added/emphasised more or less?

  • Added: How to deal with failure

  • Emphasised more: Managing the client

  • Emphasised more: Case study examples

  • Emphasised more: Consultancy forms

  • Emphasised more: Proposals

  • Emphasised less: Behaviours.

In what specific ways could the course be improved?

  • Make full consultancy report

  • Adding more case studies

  • Would have liked more time reviewing the tools needed for consulting .i.e. scoping document

Would you recommend this course to your associates?

  • Yes - Definitely great training, very valuable

  • Yes

  • Yes

  • Yes

  • Yes

  • Yes – it gives you more understanding about the role of a consultant and how to be a better one.

Additional Comments

  • A very interesting course that covers the main areas of consultancy.

  • An eye opener as to the skills required in order to succeed as a consultant.

  • Fun and informative.

  • I thoroughly enjoyed the 3 days

  • Particularly enjoyed learning about consultancy approaches.

  • Great use of different learning techniques

  • Grant is very inspiring, a great leader and professional.

  • Explained content well.




Read more about CMI Level 5 Certificate in Professional Consulting

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