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Leadership and Management

College of Public Speaking London Ltd
Course summary
2 days
College of Public Speaking London Ltd course banner

Course description

Leadership and Management

Over two days, packed full of insight, interaction and learning, you will make significant progress towards becoming a better leader and a more effective manager of people.

This course is for you if you:

  • want to learn what it takes to be a great leader who is able to enlist others into your vision and strategy
  • want to create and manage a great team that is engaged, highly productive and feels the value
  • want to find a way to motivate yourself and others even when times are tough
  • want to foster an environment of openness, flexibility and resilience

Today’s leader or manager is time-poor with an unending to-do list. A fast-changing external environment necessitates organisations to be proactive, innovative and prepared for change.

As organisational structures evolve, becoming a flatter and more group-based, so must the way leaders communicate their vision and manage people.

Training Course Content

Day 1:

  • What it takes to be a great leader and manager
  • Leaders and managers serve different purposes. Our world needs both.
  • In the words of management guru Peter Drucker, “Management is doing things right; leadership is doing the right things."

Day 2:

How to practice the art of great leadership and management

On the second day, you'll reflect on all that you’ve learnt the previous day and discover how it can be put into practice in real-time, in the real world with real people who have complex needs, aspirations and priorities.

You’ll learn:

  • How to practise assertiveness without it turning into aggression. Becoming a leader or team manager is a position of great responsibility and can be lonely. Not everyone in your team will agree with you, or like you. Yet, your job is to make tough decisions in a professional manner even if it is not popular.
  • How to say “no” without offending or creating conflict. Your time is limited and precious. First, understand what you’re saying “yes” to. This will make it easier to know what to say “no” to in the most constructive possible way.
  • The power of language and how to use it effectively as a leader. Clear and consistent internal communication is key to a business running smoothly. You can communicate your vision, your strategy, the progress and also any setbacks in a way that keeps the team pulling in the same direction. The language you use will make all the difference.
  • How to elicit employee engagement in the workplace. Happy and engaged employees are significantly more productive than their unhappy counterparts. It makes economic sense to actively create workplace happiness.
  • How to empower employees through acknowledgement, autonomy and accountability. You will learn simple ways in which to achieve greater engagement by how you treat people and how you make them feel.
  • How to motivate, not manipulate. Jay will have to find out what motivates every individual member of his team because not every one of them will be motivated by the same things. Salary is not a primary motivator. A leader’s job is even tougher. How do you get the best out of a disparate group of talented people who don’t want to be managed?

- How to avoid, identify and treat burn out. Recognising the signs of burn out is always easier after the event and can be very expensive. Being proactive means taking the necessary steps to alleviate stress and deal with those affected by it in a sensitive and non-patronizing way.

- How to create an actionable plan that you can take with you into your workplace and practise what you learnt right away.

About provider

College of Public Speaking London Ltd

College of Public Speaking London Ltd

The College of Public Speaking London Ltd is a privately owned company run by two of the UK's most experienced speech coaches - Vince Stevenson and Michael Ronayne (a four times national speech champion). Both specialists in their field of...

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Contact info

College of Public Speaking London Ltd

VAI 200a Pentonville Rd, Kings Cross
N1 9JP London


Average rating 5

Based on 3 reviews

I thoroughly enjoyed Banu's leadership and management course last week. I now find myself in a leadership for the first time and I haven't felt comfortable yet. The course helped a lot in giving me tools and techniques to work with. I found a number instantly implementable ideas, just in discussions with my colleagues in class. Banu's style was ...
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Banu's leadership and management course was really insightful and helped me to reflect on my personal and career goals as a leader. As a manager of a project, I don’t have much time to reflect on my leadership style and this allowed me to understand and learn strategies to be a better leader.
I was pleasantly surprised by the focus being on an individual’s values and behaviours and broadening its implications out into the business world. I have found a lot of conflicts both in myself and my work. I think I now have some new tools to help reassess myself.
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Course rating
Based on 3 reviews
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