Course description
Performance Management Training • One-day Course in London, Birmingham, Cheltenham, Exeter, Leeds, Manchester, Southampton, Swansea
Performance management is a continuous process and involves ensuring that employee performance meets the ever-changing needs of the business. A good Performance Management System will ensure that everyone in the organisation is aware of its goals and how they can play their part in achieving those goals.
This one-day course focuses on how to obtain the best possible performance from your staff, particularly how to improve the performance of individuals who are currently under-performing. This course will show you how to communicate with those individuals, criticising their performance without attacking them personally. Learn to distinguish between their reasons and excuses, followed by getting their commitment to a higher standard of performance.
Management performance must be seen to be consistent and fair to all staff. This is achieved through communicating with the individuals to get them to change their behaviour and to direct their focus where it should be.
Corporate Coach Group is CPD accredited.
Upcoming start dates
Upcoming start dates
Outcome / Qualification etc.
Delegates who attend this workshop will learn:
- Effectively manage poor performance issues.
- Foster positive emotions while avoiding negativity.
- Set and align clear, specific goals through agreement.
- Provide constructive criticism without attacking personalities.
- Secure commitment to higher performance standards.
- Differentiate between reasons and excuses.
- Inspire and motivate others to excel.
All delegates receive a certificate of attendance.
This course qualifies for six CPD training hours, plus additional independent post-course learning.
Training Course Content
Performance Management Training Course Overview
- Getting the best from yourself and others.
- Developing your performance management skills.
- Why clear, unambiguous communication is vital.
- Setting and communicating specific goals.
- Rational thinking and positive action.
- How to ensure criticism is not destructive.
- Using affirmative language to give instructions.
- Distinguish between critic v cynic.
- Handling emotions.
- Use factual language, not opinionated language.
- Handling inappropriate behaviour.
- Gaining agreement to the correct behaviour
- How to distinguish reasons from excuses.
- Positive reinforcement
Top 10 Awards
Top 10 Winner - 2021
We're delighted Corporate Coach Group is a winner of our Top 10 Courses 2021 in Top 10 Online Human Resources Courses.
Each year, we select the Top 10 most popular courses on our site in some of the most popular categories to make it easier for our users to find the right course for them - so you can book with confidence.
Why choose Corporate Coach Group
Founded in 1997
Practical Leadership and Management Training Courses
Thousands of happy previous delegates
Customer Outreach Award 2019
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Reviews
Average rating 5
Expenses
Cost of this course includes:
- One full day's quality training by an experienced training
- Lunch, tea, coffee and cakes (face to face courses)
- Full colour course handbook
- Personal written action plan
- Certificate of attendance
- Additional free post-course training material
- Plus 3 months free telephone support
Early booking discounts are available when you book three or more months in advance.
In-house training is also available both within the UK and internationally. Please contact Corporate Coach Group for more information.
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Corporate Coach Training
Corporate Coach Training offer professional development training courses to improve your productivity and help you achieve your goals. Their training programmes have been developed and perfected over 25 years of successfully helping organisations of every size and type. Their courses are highly practical, relevant...
The content was very thorough and was just enough for a day course. It covered many areas but still remained focused on key areas of professional development. Marco was an absol...