The course was very interactive, opening up lots of interesting discussions about Consumer Duty.

I enjoyed the structure of the course and the level of formality. What I found particularly engaging was that at times it felt more of a coaching session than your traditional t...

The course was what I was looking for. It was delivered by someone who clearly had knowledge on the subject, presented in a way which easy to understand and that will prove use...

What I learned will definitely be of use to me and will positively impact my work going forward.

THE COURSE AND PRESENTATION WAS BOTH ENJOYABLE AND ENGAGING.

This was an excellent and illuminating course, providing great food for thought for implementing its content into real world context. Gary was an expertly informed and engaging...

Very informative course! Gary was great - clearly very knowledgeable, presented the session very well, made the course engaging and applied theory to real-life situation to make...

Being new to the world of SM&CR within my role in HR, I found the course very helpful in providing me with enough information and reference material to review our business requi...

A great, informative course which will help to prepare our company from moving to a Core to Enhanced firm in the near future.

I have attended a number of CTP courses over the last few years presented by Gary Pitts and they've always been insightful and thought provoking.

The training session was unique in identifying and highlighting risk management connection with other regulatory themes and principles considerations.

Good, knowledgeable presenter. Opportunities for discussion and sharing of ideas.

The instructor had an extensive knowledge of the subject matter, so was able to answer a variety of questions in a way which still remained relevant to the course. A degree of i...

I really enjoyed the course. Gary was engaging and extremely knowledgeable.

It is challenging to make the subject of regulation and regulatory management interesting but the course and presenter managed to achieve this. An excellent over view and detai...

A very good foundation course that highlights the key areas of the FCA powers, engagement, approach and requirements. Thought provoking, balanced and informative. If you are abo...

Course was clearly laid out at the beginning and then presented in a very logical way. Presenter clearly knew the subject matter inside out - a very welcome introduction to the ...

Gary was very knowledgable

I found this an informative refresher and new topics

Good general overview of FCA regulation

Enjoyed the course, gave a lot to think about/points to decide and very informative

Well run friendly event that provide a comfortable environment to learn.

I am glad I took part of this course, you really do great job ! It's been both useful and at the same time so motivating to hear someone so experienced, speaking of topic, on wh...

I attended the Customer Duty course on the 22.06.2022. It was a good course and I could highly recommend it. The tutor was knowledgeable, professional and bought the group toget...

The content and delivery were excellent. It provided a platform for discussion on the subject matter and enabled all to share their thoughts and experiences which was cemented w...