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Principles of Communication

Courtney Associates (Global)
Course summary
75 mins
15 GBP excl. VAT 12.75 GBP excl. VAT
English
Distance
Next available date: Enquire for more information - Distance
e-learning / Online / Distance

Principles of Communication

Principles of Communication

When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require.

If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal.

Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective.

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.

Outcome / Qualification etc.

This course is approved by CPD.

Training Course Content

  • Reasons People Communicate
  • Ways of Communicating
  • Identifying Communication Barriers
  • Reducing Communication Barriers
  • Checking Understanding
  • Getting Help With Communication Issues
  • Confidentiality

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Provider: Courtney Associates (Global)

Courtney Associates - Management and Training Consultancy, Public and Bespoke Training

Courtney Associates (Global)

Courtney Associates is a leading Management Development & Training Consultancy that has specialised in providing training solutions to both businesses and individual learners for the past 30 years. We offer a full range of Public Courses that are delivered in...


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Contact information for Courtney Associates (Global)

Courtney Associates (Global)

Station House
WA2 7TT Warrington

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www.courtney-associates.co.uk


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