Course description
Office Management Skills - QLS Level 3 Course
The Office Management Skills - QLS Level 3 Course is designed for people who have (or plan to have) responsibility for the smooth running of an office and who require a broad understanding of their responsibilities and duties.
Upcoming start dates
Suitability - Who should attend?
Prerequistes
There are no particular entry requirements for this course, so students can sign up providing they are comfortable studying at a Level 3 standard.
Outcome / Qualification etc.
On successful completion of this course students will receive a QLS Level 3 Endorsed Certificate of Achievement.
Course Objectives:
- At the end of the course you will be able to:
- Recognise how to manage effectively the office environment, technology and office staff
- Apply good practice in recruiting, monitoring and training staff within the employment law framework
- Practice essential skills in managing your own responsibilities
- Adopt good practice in managing the customer interface through a range of communications skills
Training Course Content
- Unit 1: Introduction
- Unit 2: The Office Managers Responsibilities to the Office
- Unit 3: The Office Managers Responsibilities to the Staff
- Unit 4: The Office Managers own Responsibilities
- Unit 5: The Office Managers Responsibilities to Customers & Clients
Course delivery details
Course Format:Paper Based Materials (With Optional Online Course Notes)
1-2 Working Days (Self Study)
You can start this course at any time, and you would be registered for a one-year period. You also have access to a personal tutor who can be contacted by email. Your tutor is available to assist with any queries and to mark your assignments for the Awarding Body.
As the course is self-study, you can complete it as quickly as you like. Support extensions are available if students do not complete the course within the one-year period.
Reviews
Average rating 5
I enjoyed studying for my course, particularly as I could do this in my own time and not have to attend a college or session. It gave me flexibility and I was able to complete i...
"I did enjoy doing this course, I found parts of it very informative and knowing that I have passed this course, I will be making arrangements to study the next level if there i...
Request info
Distance Learning Centre - Self-study, online and distance learning courses
The Distance Learning Centre is one of the leading and longest established suppliers of distance learning courses, open learning, home study, and correspondence courses in the UK. Providing distance learning courses since 1994, the Distance Learning Centre has grown to...
I enjoyed studying for my course, particularly as I could do this in my own time and not have to attend a college or session. It gave me flexibility and I was able to complete i...