Course description
ITIL® 4 Foundation - Online
Our ITIL® 4 Foundation Online training course will teach you the fundamental ITIL® concepts and terminology, including the seven guiding principles of ITIL® 4 and four dimensions of service management. This qualification will help you work towards becoming an IT Project Manager, Service Delivery Manager, or Senior Project Manager.
The online training materials are the most updated, reflecting the latest version from ITIL®. You will receive the latest ITIL® service management syllabus and framework by AXELOS.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The swirl logo ™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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Upcoming start dates
Suitability - Who should attend?
If you are a motivated individual looking for your first job or your first career in the tech industry, this training programme is a great option for you.
As this training programme includes everything you need to succeed, including the training, coaching, recruitment support, CV help and LinkedIn profile assistance, anyone can enrol and get started.
No experience is required and there are no prerequisites to get started.
Outcome / Qualification etc.
Accreditation: ITIL®
Learning Outcome
- Understand the key concepts of service management.
- Understand how the ITIL guiding principles can help an organisation adopt and adapt service management.
- Understand the four dimensions of service management.
- Understand the purpose and components of the ITIL service value system.
- Understand the activities of the service value chain, and how they interconnect.
- Know the purpose and key terms of 15 ITIL practices.
- Understand 7 ITIL practices.
Training Course Content
CompTIA IT Fundamentals+ Certificate
- Core Hardware Components
- Peripherals and Connectors
- Computing Devices and the Internet of Things
- Operating Systems
- Software Applications
- Software Development
- Database Fundamentals
- Networking Concepts and Technologies
- Security Concepts and Threats
- Security Best Practices
- Business Continuity and Computer Support
Microsoft Windows 10 (MD-100)
- Windows 10 Installation
- Configuring Users
- Managing Data
- Managing the Windows 10 Environment
- Configuring Security and Devices
- Configuring Network Connectivity
- Configuring Recovery
Windows Server Training
- Deploying and Managing Windows Server
- Introduction to Active Directory Domain Services
- Managing Active Directory Domain Services Objects
- Automating Active Directory Domain Services Administration
- Implementing IPv4, DNS, IPv6
- Implementing Dynamic Host Configuration Protocol
- Implementing Local Storage
- Implementing File and Print Services
- Implementing Group Policy
- Securing Windows Servers Using Group Policy Objects
- Implementing Server Virtualization with Hyper-V
Microsoft 365 Fundamentals Training (MS-900)
- Cloud Concepts
- Core Microsoft 365 Services
- Security, Compliance, Privacy and Trust in Microsoft 365
- Microsoft 365 pricing and support
Microsoft 365 Identity and Services Training (MS-100)
- Manage domains and plan a Microsoft 365 implementation
- Setup Microsoft 365 tenancy and subscription
- Manage Microsoft 365 subscription and tenant health
- Plan migration of users and data
- Design identity strategy
- Plan and manage identity synchronisation by using Azure AD Connect
- Manage Azure AD Identities and user roles
- Manage authentication and implement multi-factor authentication
- Configure application access
- Implement access for external users of Microsoft 365 workloads
- Plan for Office 365 workload deployment
- Plan Office 365 applications deployment
Why choose e-Careers Ltd
We have successfully trained over 610,000 learners, from over 50 countries, and growing.
We are industry leaders, with multiple awards and over 10 years experience.
Our Trainers and Tutors are industry experts in their fields
Expenses
Tuition Fee: £ 545Inc. VAT
Continuing Studies
The ITIL 4 Foundation leads onto the ITIL 4 Practitioner training course, which can be taken in a Virtual Classroom setting, or online.
Typical job roles with an ITIL 4 qualification include:
- Network Operations Engineer
- IT Service Desk Manager
- IT Project Manager