Course description
Tour Dynamics and Guest Interaction on Tour
You will learn tourism techniques to culturally understand your guests, to manage guest expectations, and to engage guests on tour.
Guests will argue on tour, or interrupt your tour commentary if you let them. To dispel tension and to maintain a calm tour ambience, you have to demonstrate leadership. This requires an understanding of culture.
Don't risk losing control of your tour!
This EastguidesWest course will cover all this and more, so you can lead a stress-free tour with confidence. Become visible on our jobs recruitment platform by taking this tourism course training.
Customised onsite solutions are available. Contact EastguidesWest to arrange tailored onsite tourism training for your team.
Do you work at this organisation and want to update this page?
Is there out-of-date information about your organisation or courses published here? Fill out this form to get in touch with us.
Upcoming start dates
Training Course Content
You will learn in this course:
- Setting up the Tour Correctly
- Managing Guest Expectations
- High and Low Context Cultures
- Inter-Cultural Understanding:
- Engaging Guests On Tour
- Your own Leadership Style
- And much more..
Why choose EastguidesWest BV
250+ skilled graduates worldwide
A community of over 700 tour operators and guides
Live Training and Workshops in 8 countries
Reviews
Average rating 5
Sometimes it can be tough to satisfy all guests needs because everyone is individual . But from this course i have learned certain things that may fix some misunderstandings whi...
In this course I discovered a lot of useful and up-to-date information for myself. Special thanks to the organizers for this, especially Sjannie Hulsman. Being a good leader and...
That is the 3rd course that I took from EastGuidesWest and I truly got much knowledge from that sensitive topic that every single tour guide comes across multiple times during t...