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Policy and Procedure Writing Course

Emphasis Training Limited
Course summary
Corporate Training for Teams
1 day
Full time
Corporate Training for Teams
Course Dates
Online courses
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United Kingdom
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Course description

Policy and Procedure Writing In-house Course – in-house course for teams and companies

This in-house course on policy and procedure writing covers best practice in writing and editing these critical documents. The course can be tailored to each team or organisation's main type of written content and provides practical techniques for improving readability, effectiveness and usability.

Unclear policy and procedure documents can easily be misunderstood or misconstrued. This can lead to inconsistencies, inefficiencies and bad feeling – it could even leave you open to legal action.

But with clear, active and specific writing, every employee will know where they stand and how they should act in any professional situation at your organisation.

On this course, your team will learn how to write policies and procedures that will keep your business running smoothly as you work towards your objectives.

The training will be as unique as your organisation. To develop the materials for your course, we’ll consult with you and create targeted exercises and worksheets based on real examples of your policy and procedure documents. This means you can be sure the training will be relevant to your team’s jobs – and they can be sure of how to apply the techniques as soon as they’re back at their desks.

This course also includes a pre-course assessment of participants' writing samples to identify strengths and weaknesses. This allows each participant to understand how they can apply the techniques to make rapid improvements in everything they write.  

Suitability - Who should attend?

This course is ideal for teams who have to write or edit policy and procedure documents for their organisation. This course is highly customisable and delegates of all writing capacities are welcome.

Outcome / Qualification etc.

Upon completing this course, delegates will know how to:

  • identify their objectives and profile their readers
  • understand how to communicate key messages
  • create a logical structure for their policies and procedures
  • strip out needless waffle and jargon
  • write in clear, active language for policies and procedures people will read and
  • write subheadings that guide and engage the reader
  • avoid common grammar traps and proofread documents for errors.

Training Course Content

The content of this course is tailored to the specific needs and style of each team or company. Typical course content may include these modules: 

  • Producing reader-centred documents
  • Getting the structure right 
  • Making the information flow
  • Writing engaging subheadings
  • Keeping people reading by making content 'flow'
  • Maximum readability – choosing words that make a difference
  • Designing for impact
  • Using punctuation logically and helpfully.

Why choose Emphasis Training Limited

Running tailored training and consultancy since 1998

More than 60,000 delegates from 6,000 organisations worldwide

Delegates rate our training 9/10, with an average NPS rating of 64

Top 10 Awards


Top 10 Winner - 2021

We're delighted Emphasis Training Limited is a winner of our Top 10 Courses 2021 in Top 10 Online Human Resources Courses.

Each year, we select the Top 10 most popular courses on our site in some of the most popular categories to make it easier for our users to find the right course for them - so you can book with confidence.


Emphasis Training in-house training programmes provide teams and companies with training solutions that are both customisable and cost-effective. Depending on the number of participants and specific requirements, course fees will vary.

Included in course fees

  • Individual pre-course analysis of a writing sample
  • Post-course writing support

*This training programme is suitable for groups of 4 or more delegates. 

About provider

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Emphasis Training – business-writing training and consultancy trusted by over 6,000 organisations and 60,000 delegates worldwide.

With over 20 years of experience delivering business-writing and communication-skills training, Emphasis has built an unrivalled reputation, reaching over 60,000 satisfied delegates across the globe. Today, everyone from individuals to entire companies can learn effective business writing and communication skills...

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Contact info

Emphasis Training Limited

Emphasis, 1 Amber House
St John's Road
BN3 2EZ Hove East Sussex

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Average rating 5

Based on 2 reviews.

Debbie Hawksby
The course provided clear messages and key guidance for technical writing. The presenter was very engaging and provided memorable examples. Taking the course was time well spent.
Jennifer D
Really enjoyed the course, lots of useful information and tips to take away. Easy to understand and a good pace of delivery.
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Course rating
Based on 2 reviews.
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