Course description
Writing to Communicate Change
Changing the way people work or how organisations deliver services requires significant investment. Without effective communications, this investment can be wasted.
Keeping your internal stakeholders informed and supported through change is critical, and this requires strong, clear and, at times, compassionate writing. It is a fundamental of good change management and of communicating change in an organisation.
This course covers essential techniques, including writing with empathy for your employees, achieving positive outcomes when delivering bad news and writing for different channels such as intranet, instant messaging and email. You can be confident the materials will be relevant and targeted for your team, as we’ll create them using real-life examples from your organisation.
A key feature of this course is that all delegates receive our unique pre-course writing analysis. This covers 15 different areas of writing skills and helps us ensure the training meets the delegates’ precise writing needs.
Upcoming start dates
Suitability - Who should attend?
Who is it for?
Anyone who is involved in communicating change to employees or transforming organisations.
What level is it for?
Any level. We tailor the content to meet participants’ needs, communications and backgrounds.
Outcome / Qualification etc.
By the end of Writing to communicate change, attendees will be able to:
- understand the emotions employees experience when faced with change and tailor their writing accordingly
- remove ‘project speak’ and make content accessible and easy to read for all internal audiences
- build a logical structure for all change communications
- learn how to get key messages read by audiences at different levels within an organisation
- use different channels more effectively
- deliver key messages – whether good or bad – in a way that achieves a positive response from your employees
- avoid common grammar traps and proofread internal communications content for errors.
Why choose Emphasis Training Limited
Running tailored training and consultancy since 1998
More than 80,000 delegates from 1,000 organisations worldwide
Delegates rate our training 9/10, with an average NPS rating of 64
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Emphasis Training – business-writing training and consultancy trusted by over 1,000 organisations and 80,000 delegates worldwide.
With over 25 years of experience delivering business-writing and communication-skills training, Emphasis has built an unrivalled reputation, reaching over 80,000 satisfied delegates across the globe. Today, everyone from individuals to entire companies can learn effective business writing and communication skills...
Case Studies
The King's Fund gives its writing a health check
The King's Fund chooses Emphasis to improve their overall writing standard.