Dealing With Difficult People
This half-day seminar is designed to help you deal with the difficult people in your working life – the people, particularly colleagues, who can be a minor irritant or make your working day a misery.
By the end of the course you will have:
- Considered why people are difficult
- Acquired hints and tips on how to deal with the dominators, the manipulators, the negatives and the obstacles
- Analysed the attributes needed for dealing with difficult people and acquired some damage limitation strategies
- Practised good questioning and listening techniques
- Developed a plan to cope with your own difficult people
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Reviews by course attendees
Average rating 4.1
Based on 10 reviews.
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20 Oct 2022
20 Oct 2022
All interesting
20 Oct 2022
Amazing, nice to follow and good speaker to follow
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Geoff is a good presenter. I now know how to behave better in some situations, both privately and professionally. It takes practice, but geoff has shown us the way. It was excit...