Managing Yourself and Your Team

Course Overview

In just 4 hours you will gain a valuable overview of leadership theory, both classic and cutting-edge, practical advice and proven techniques on translating theory into practice – winning trust, inspiring and motivating your team, overcoming problems and tapping into creativity. Above all, you’ll learn more about yourself, your own leadership style and how to turn it to your advantage.

• Exceptional value at £49/€69 a module
• Buy now for your team and invite them to participate at any time of your choosing
• Available instantly to be taken on-line or printed off at your convenience
• Model answers to confirm your understanding of the subject
• Certificate of completion for your training records
• Ideal for training new members of the team
• Great for those requiring a quick refresher

• Managers who do not have the time to spend away from the office but who are looking to enhance their team leadership and personal management skills
• Junior managers who require fast-track guidance to team leadership skills
• Those who have recently made the step-up to a supervisory role

Course Modules

• Eight key activities to assist us in developing our skills portfolio
• Getting balanced – how to start taking control and managing yourself and your true value

• Overview
• Influencing people
• Classic influencing styles
• What influencing styles do you use?
• Learning to delegate effectively

• Overview
• How to really listen
• Listening and communicating to others – some basic rules
• Applying classic questioning techniques
• Understanding the impact of non-verbal communications

• Appraising your people

• How to deal with poor performers – overview
• Managing poor performers – a quick route map
• Agreeing performance targets
• How to give negative feedback successfully
• Receiving feedback

• The ten rules of feedback

• An introduction to team performance
• Team development
• The Classic Team Development Cycle
• How to start up a team building process
• A strategy for day to day teamworking
• Team working – processes
• Recognising why teams fail
• Understanding your team roles:
  • The company worker/implementor
  • The co-ordinator/chair
  • The shaper
  • The plant
  • The resource investigator
  • The monitor evaluator
  • The team worker
  • The completer finisher

• Managing your time effectively
• Action point
• Managing your time more effectively