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Assertiveness & Confidence

Flume Training
Course summary
1 day
249 GBP excl. VAT
London, Nationwide
Next available date: Request information for course dates - United Kingdom
Rating: 4.6 (3 Reviews)
Open / Scheduled

Course description

Course description

PublicCourse_assertivenessAssertiveness & Confidence

Understanding behaviour styles is an essential element in operating successfully in both a personal and professional capacity. Many people fail to assert themselves and end up being walked over. Others get what they want by using aggressive tactics then wonder why they come unstuck in their relationships with others.

This workshop examines ‘the golden zone’ of assertiveness and provides useful techniques to maintain effective behaviour and communication skills. It also gives an insight into what it takes to maintain confidence in the face of adversity.

Suitability - Who should attend?

All roles and all levels within a business looking to improve their confidence and assertiveness at work.

Outcome / Qualification etc.

As a result of attending this workshop, you will be able to:   

  • Define the key three behaviour styles        
  • Identify your own personal style  
  • Understand the golden zone  
  • Know how to consistently maintain an assertive approach   
  • Reframe negative qualities into positive ones Manage confidence levels when challenged

Training Course Content

This course covers the following topics:

  • Intro, objective and warm up
  • Assertiveness Q&A
  • The three behaviour styles
  • The Assertive-Ometer
  • The Golden Zone
  • The top ten tactics of assertive people
  • Reframing our qualities
  • The thoughts/results cycle
  • Summary and reflection


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About provider


Flume Training

Flume was born in 2010 to challenge the conventional approaches to sales and sales training. Since then, the best approaches to sales have been constantly shifting, but what hasn’t changed is our commitment to helping our clients succeed through our...

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Contact info

Flume Training

1 Fore St Ave
EC2Y 9DT London

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Aaron J., Senior Sales Executive
"I enjoyed the workshop very much. It was really great to highlight important aspects of how we conduct ourselves and our approach. I would highly recommend this course."
David H., Advertising Sales Manager
"The content was brilliantly delivered, pertinent and creatively engaging.”
Reece T., Head of Subscriptions Sales
"Great workshop. Learnt alot as well as recapping on some really key topics. Very helpful and would definitely recommend to my colleagues and peers."
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Assertiveness & Confidence
Course rating
Based on 3 reviews
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