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Dealing with Incoming Calls Positively

Focus on Training
Course summary
275 - 399 GBP
Focus on Training
Professional Training
Next available date: 04/02/2021 - Online courses
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Course Dates
Online courses
275 GBP
04/02/2021
Edinburgh
399 GBP
10/02/2021
Nottingham
399 GBP
02/03/2021
City of London
399 GBP
25/03/2021
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Course description

The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls and getting instant feedback from the trainer.

This Dealing with Incoming Calls Positively course is available throughout the UK.

CPD Value 5.5 Hours

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About provider
Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Contact info

Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough
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www.focus-on-training.co.uk

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