merger merger

Welcome to your new course portal!

On October 15th, hotcourses.com moved to findcourses.co.uk - which means you can now find all your favourite courses right here. Don't worry - you can still do all the things that you could do before.

All you need to do is search.

Show findcourses.co.uk as: Mobile

Dealing with Incoming Calls Positively

Focus on Training
Course summary
275 - 399 GBP
Professional Training
Next available date: 04/02/2021 - Online courses
Course Dates
Online courses
275 GBP
04/02/2021

Edinburgh
399 GBP
10/02/2021

Nottingham
399 GBP
02/03/2021

City of London
399 GBP
25/03/2021

Course description

The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls and getting instant feedback from the trainer.

This Dealing with Incoming Calls Positively course is available throughout the UK.

CPD Value 5.5 Hours

About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


Read more and show all courses with this provider

Request info

Fill out your details to find out more about Dealing with Incoming Calls Positively.

  Contact the provider

  Get more information

  Register your interest

Contact info

Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

 Show phone number
www.focus-on-training.co.uk


Request Information

Find out more about this Dealing with Incoming Calls Positively course - simply fill out your details:

Reviews

There are no reviews available yet.

Not sure where to start?
U.K. L&D Report: 2019 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

uk-ld-report-2019

Learn more

Similar Courses