merger merger

Welcome to your new course portal!

On October 15th, hotcourses.com moved to findcourses.co.uk - which means you can now find all your favourite courses right here. Don't worry - you can still do all the things that you could do before.

All you need to do is search.

Show findcourses.co.uk as: Mobile

Executive Assistant / PA Advanced Masterclass

GBC Learning & Development
Course summary
2 days
750 GBP excl. VAT
Open / Scheduled
Next available date: 20/11/2019 - London
Course Dates
London
20/11/2019  
750 GBP
15/01/2020  
750 GBP
11/02/2020 09:00 
750 GBP
18/03/2020 09:00 
750 GBP
23/04/2020 09:00 
750 GBP
18/05/2020 09:00 
750 GBP

Course description

Executive Assistant/PA Advanced Masterclass

By the end of the course you will be able to:

  • Redefine your role as an Executive PA and understand others’ expectations
  • Apply new techniques to build a more successful working relationship with your manager
  • Practise the principles of assertive behaviour and communicate confidently and credibly
  • Plan and monitor ongoing tasks and projects successfully
  • Contribute effectively within meetings
  • Manage your time more effectively
  • Develop tips and techniques for analysing problems and making decisions
  • Develop your role and take accountability

Suitability - Who should attend?

PAs, senior secretaries, management assistants and executive assistants who are looking to develop their role. The aims are to improve their skills and gain up- to-date techniques and tactics in line with their higher level responsibilities and the changing expectations of the PA/EA role.

Outcome / Qualification etc.

CPD Certified 12 Learning Hours, 12 Points

Training Course Content

Introduction & Workshop Objectives

The Role of the PA / Executive Assistant

  • What skills and qualities you need to provide the proactive support your manager expects
  • Knowledge of the Four Working Styles
  • Identifying your strengths and aspects for development

Understanding the reality of your job

  • Analysing your role
  • Diary management
  • Managing your workload and your manager
  • Setting priorities and achieving deadlines

Preparing and presenting information

  • On your own behalf / on behalf of your executive

Decision making / problem solving

  • Developing a logical and objective approach
  • Looking at a decision from all points of view
  • Increase lateral thinking skills

Building confidence and assertiveness

  • What is assertive behaviour and how to apply it
  • Communicating more effectively
  • Positive thinking building on a firm foundation

Taking more control and responsibility

  • Coping with “unreasonable” demands
  • Managing interruptions
  • Prioritising your work
  • Successful delegating

Managing small projects / events

  • How to plan and think ahead for success
  • Tools and techniques to use

Leadership motivation tools

  • Increasing your motivation to lead

Controlling and Diffusing Your Anger

  • Understand what causes your anger
  • Manage and reduce your angry reactions
  • Use problem solving / communication skills

Action Planning

  • Working out a well-developed plan for change to transform your role and performance

Expenses

Course fees are £685 + VAT per delegate.

GBC offers a 'buy one, get one half price' offer on all courses. Please send us an enquiry for more information. 

In-House Training

GBC can develop customised solutions or deliver off-the-shelf courses in-house for your staff. This approach makes perfect sense for groups of 4+ delegates, enhancing cost effectiveness as well as team bonding.

About provider

GBC Learning

GBC Learning & Development - Business training at its best

The trainers at GBC Learning & Development have practical backgrounds and a wealth of experience, in both the business and public sectors. This means they can adapt their training courses to the specific needs of each group, encouraging full participation. GBC...


Read more and show all courses with this provider

Customer Outreach Award

customer-outreach-badge-2019

We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.

Request info

Fill out your details to find out more about Executive Assistant / PA Advanced Masterclass.

  Contact the provider

  Get more information

  Register your interest

Contact info

GBC Learning & Development

Salisbury House
EC2M 5QQ London Wall

 Show phone number
www.gbclearning.co.uk


Reviews

Triin
(5)
Very interesting course. Margaret was amazing - the best teacher. Easy to listen to
Abbie
(5)
The course was highly informative and gave an insight on how other EA/PAs work
Justine
(5)
Such a good trainer. Very friendly group and great content
Request Information

Find out more about this Executive Assistant / PA Advanced Masterclass course - simply fill out your details:

Reviews
Course rating
(4.9)
Based on 12 reviews
U.K. L&D Report: 2019 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

uk-ld-report-2019

Learn more