Show as: Mobile

The Skilled Performance Manager

Global Edge
Course summary
Length: 1 day
Language: English
Location: Hertfordshire, Surrey, Swindon, Wales
Provider: Global Edge plus
Course type: Open / Scheduled

Course description

Global Edge

The Skilled Performance Manager - 1 Day Open Course

The Skilled Performance Manager programme offered by Global Edge introduces managers to their five performance conversation styles. 

This one-day workshop provides the practical skills for managers to engage, motivate and manage the performance of others through their everyday conversations. The programme is extremely practical and challenging, and provides participants with the core skills and confidence to have productive performance conversations whatever the situation. The course involves 180 degree personal profiling and individual practice and feedback analysis with actors.

As a result of attending this highly practical course, participants will be able to:

  • Benchmark and assess their behaviours as a performance manager identifying key strengths and development gaps.
  • Design a clear approach to achieve their desired outcomes in each performance conversation.
  • Utilise a practical framework to flex their styles as appropriate in each situation.
  • Make use of a range of tools and techniques to have open and honest conversations, and build a strong connection with others.

Suitability - Who should attend?

The programme is suitable for managers who want to enhance their performance management skills.

Training Course Content

The course framework is as follows:

  • Exercise: An introduction to Performance Conversations
  • The Business Case: Why Performance Conversations?
  • What makes a Skilled Performance Manager?
  • A Flexible Framework: The 5 styles
  • Your Personal Profile: Strengths and gaps
  • Practical Case Studies: Tools and techniques
  • The Preparation Guide: The 3 questions
  • Learning into Practice: Your challenging performance conversation
  • Individual critique and feedback
  • Personal Development planning


The cost of this one-day open training programme is £675+VAT per delegate.

About provider

Global Edge

Global Edge - training for everyday performance conversations

Global Edge is a team of highly qualified and knowledgeable performance conversation experts. Their team of highly qualified and experienced performance managers are passionate about increasing the frequency, quality and impact of performance conversations inside organisations, in other words, the everyday...

Read more and show all courses with this provider

Request info

Fill out your details to find out more about The Skilled Performance Manager.

  Contact the provider

  Get more information

  Register your interest


Contact info

Global Edge

38 Kingsfield Road
WD19 4PS Hertfordshire


Steve Briscoe, Financial Accountant, Signet   |   20/12/2016
The Skilled Performance Manager Workshop was an excellent interactive experience to help develop my everyday performance conversations. It has given me the tools to help determine the correct style is taken for each situation. I have already seen benefits within my team by giving them more ownership of their tasks which not only has improved per...
Show more
Laura Grange, Merchandiser, Signet   |   20/12/2016
I have found the programme very beneficial to my own personal development. The workshops provided really relevant examples to practise, and this has given me the confidence to have those "difficult" conversations which I previously may have put off.
Mark Boyle, Design Director, Ramboll UK   |   20/12/2016
To be honest I am generally sceptical of these sorts of courses and while I normally find them of some benefit, I don’t always enjoy them and buy in fully. This course was different. It was the right mixture of introspective reflection, practise and practical application. I can see it already helping in my day to day work and while I can’t promi...
Show more