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Diploma in Office Administration - Accredited by CPD

Global Edulink
Course summary
Length: 30 hours
Price: 59 GBP excl. VAT
Language: English
Location: Distance
Next available date: This course is available to purchase anytime of the year. - Distance
Last application: 31/12/2017

Course Description

Kick start your career now with this Diploma in Office Administration, and you could be in a well-paid position with room for progression. The great thing about a diploma in Office Administration is that it allows you to work in various roles, you could specialise as a Medical or Legal Secretary, you could go into HR or finance, and you might even work as a PA. These are all fantastic, profitable options, so whether you have some experience or are a beginner, this course is a great place to start.

The course is divided into modules which are helpful and easy-to-understand, so you can build knowledge as you go.

Candidates will gain essential skills, like:

  • IT skills (including Microsoft Office training)
  • Data entry
  • Finance and HR skills
  • How to produce a wide range of administrative and business documents

As you can see, this course equips you with the fundamentals and also includes more advanced aspects of administrative work. We include important life skills, like writing an effective CV and cover letter, so you can make a good impression right from the start.

Suitability - Who should attend?

Who is it for:

  • This course is ideal for anyone hoping to become any of the following: Office Administrator, Administrative Assistant, Office Manager or Secretary

Entry Requirements:

Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.

Outcome / Qualification etc.

Those who pass this test will have the qualification of ‘Diploma in Office Administration’.

Training Course Content

01.BUSINESS REPORTS AND LETTER WRITING

  • Business Writing Skills
  • Introduction to Business Report Writing
  • Exploring Reports
  • How to Prepare for Writing
  • Exercise Files: Business Report Writing

02.E-MAILS WRITING TIPS

  • Introduction to Effective Email Writing
  • Writing Email Messages
  • Email Manners

03.TYPING SPEED DEVELOPMENT

04.TIPS FOR SPEED READING

05.MICROSOFT WORD

  • Introduction to Microsoft Word
  • First Step to MS Word
  • Text Editing & Formatting
  • Formatting Paragraph and Pages
  • Creating Styles, Themes, Number and Bullets
  • Columns & Tables
  • Macros and Proofing
  • Sharing and Reviewing Documents
  • Modify Word Document
  • Exercise Files: Microsoft Word 2016

06.MICROSOFT EXCEL

  • Getting Started with Microsoft Excel
  • Data Entering
  • Creating Formulas and Functions
  • Formatting
  • Worksheet Views, Multiple Worksheets and Workbooks
  • IF, VLOOKUP, and Power Functions, Security & Sharing
  • Data Management, Data Analysis Tools
  • PivotTables & Macros
  • Exercise Files: Microsoft Excel 2016

07.MICROSOFT POWER POINT

  • Getting Started with Microsoft PowerPoint
  • Working with Presentations & Slides
  • Adding Pictures & Contents to Slides
  • Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
  • Preparing & Delivering Speech
  • Reusing and Sharing Presentations
  • Exercise Files: Microsoft PowerPoint 2016

08.MICROSOFT OUTLOOK

  • Getting Started with Outlook
  • Adding and Connecting Accounts, Reading & Organizing Mails
  • Creating and Sending Mail, Creating and Working with People
  • Working with Delegates & Calendars
  • Creating Tasks and Notes, Working with Outlook Data

09.MICROSOFT ACCESS

  • Introduction to MS Access
  • Creating Tables & Setting up Properties
  • Queries
  • Creating Forms & Reports
  • Working with Macros, Integrating Access with Office Suite
  • Database Management
  • Exercise Files- Microsoft Access 2016

10.DIARY MANAGEMENT

  • Diary Management
  • Diary and Time Management with Outlook

11.HANDLING CONFIDENTIAL DOCUMENTS

12.SUCCESSFUL MEETING MINUTES

13.NOTE TAKING

  • Note Taking
  • Exercise Files: Note Taking

14.DOCUMENT PROOFREADING

15.APPOINTMENT BOOKING AND ARRANGING INTERVIEWS

16.DELIVERING POSTAL MAIL

17.DICTATING

18.CUSTOMER SERVICE AND TELEPHONE HANDLING SKILLS

  • Customer Service Basics Over the Phone
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers
  • Developing Inbound & Outbound Telephone Skills
  • Hot Telephone Tips

19. ORGANISING A MEETING

  • Organising a Meeting
  • Exercise Files: Organising Meeting

20.DATA MANAGEMENT, RECORD KEEPING AND FILING

21.EVENT PLANNING

22.ARRANGE BUSINESS TRAVEL & ACCOMMODATION

23.BOOKKEEPING

  • Introduction to Accounting
  • Financial & Managerial Accounting
  • Taxes

24.QUICKBOOKS FOR PAYROLL MANAGEMENT

  • Introduction to QuickBooks
  • Setting up the Employee Payroll
  • Running the Payroll
  • Exercise Files: QuickBooks for Payroll Management

25.INVOICING/PETTY CASH

26.SUPERVISING AND MONITORING THE OFFICE WORKS

27.TIME MANAGEMENT

  • Introduction to Time Management
  • Fundamentals of Productivity
  • How to Use Your Calendar Effectively
  • Setting up Priorities and Schedule
  • Timer Budgeting
  • Exercise Files: Time Management

28.MOTIVATING EMPLOYEES

29.CREATING AN EFFECTIVE CV AND COVER LETTER

  • Business Resumes & Job Applications
  • How to Gather Information for Your CV
  • Write your CV
  • CV Writing Tips and Layouts
  • Different CV Formats
  • Saving a CV to Different Formats and Online CV Banks
  • Finishing Your CV
  • Exercise Files: Creating an Effective CV

30.JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN & MANAGER

Benefits you will gain:

  • High quality e-learning study materials and mock exams.
  • Tutorials/materials from the industry leading experts.
  • 24/7 Access to the Learning Portal.
  • Benefit of applying NUS extra Discount Card.
  • Recognised Accredited Qualification.
  • Excellent customer service and administrative support.

Expenses

Now £59

Was £249

Provider: Global Edulink

Global Edulink Training - together, shaping your future

Global Edulink - together, shaping your future

Global Edulink is an established provider for professional skills training in the United Kingdom. Courses are designed for a wide audience of professionals seeking A-Level training in education, IT, security, English language and office administration. Global Edulink training courses focus on...


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Global Edulink


28, Leman Street
E1 8ER London

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