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Diploma in Office Administration ; Reception

Global Edulink
Course summary
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Online courses
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Vocational & College Courses

Course description

Diploma in Office Administration & Reception:

Diploma in Office Administration & Reception

Course Overview

Kick start your career now with this Diploma in Office Administration, and you could be in a well-paid position with room for progression. The great thing about a Diploma in Office Administration & Reception is that it allows you to work in various roles, you could specialise as a Medical or Legal Secretary, you could go into HR or finance, and you might even work as a PA. These are all fantastic, profitable options, so whether you have some experience or are a beginner, this course is a great place to start.

The course is divided into modules which are helpful and easy-to-understand, so you can build knowledge as you go.

Candidates will gain essential skills, like:

  • Excellent customer service
  • ICT and business communication
  • Professional and personal development, and managing a business environment
  • Record keeping (Finance and HR)

We’ve got everything covered, including how to prepare business documents and how to effectively communicate at work. If you are currently seeking employment we can help, as we include lessons on CV writing, cover letter writing and personal statement preparation, as well as job interview techniques.

Who is it for:

Anyone hoping to work as, or already working as: a Receptionist, Administrative Assistant, Office Administrator or Secretary

Course Curriculum

1. Developing customer service skills

2. Business reports and letter writing

3. E-mails writing tips

4. Typing speed development

5. Tips for speed reading

6. Microsoft word

7. Microsoft excel

8. Microsoft powerpoint

9. Microsoft outlook

10. Microsoft access

11. Diary management

12. Handling confidential documents

13. Job functions and description of office admin/ manager

14. Successful meeting minutes

15. Note taking

16. Document proofreading

17. Appointment booking and arranging interviews

18. Delivering postal mail

19. Dictating

20. Organising a meeting

21. Data management, record keeping and filing

22. Event planning

23. Arrange business travel & accommodation

24. Bookkeeping

25. Quickbooks for payroll management

26. Invoicing/petty cash

27. Supervising and monitoring the office works

28. Time management

29. Motivating employees

30. Creating an effective cv and cover letter

Outcome / Qualification etc.

Non-accredited external qualification

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About provider

Global Edulink - together, shaping your future

Global Edulink - together, shaping your future

Global EduLink, located at the heart of London, is a pioneer in online education for UK learners and other learners across the globe. With over 224,000 happy learners, Global EduLink makes sure that your requirements are met by proving you...

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Global Edulink

CityPoint, 1 Ropemaker Street
EC2Y 9HU London

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