Course description
Management Skills for Executive Assistants. Live Tutor
Increase your learning in a challenging year to stay relevant and ahead of the game in your career prospects; plus adding value to your organisation. Our Management Skills E-Learning Programme will give you:
- New knowledge, insights and understanding relevant to the current situation
- Introduce the process of Change Management and how it is implemented
- Apply a model for EA Management Excellence
- Adopt a continuous improvement mindset
- How managing and prioritising interlink with the administrative function
- Get results working with different and difficult personality types
Testimonial:
"I definitely found the course to be a benefit and made me rethink a few things in terms of how I view myself and my career. I have far more strengths than I realize or give myself credit for, so I need to get over that modesty and be a better advocate for what I know I’m capable of achieving. I’ve shared some of the information with my manager and we’re discussing a plan for my development during my upcoming performance review. Now that I’ve had a few weeks to review the course materials and evaluate myself, I have a more clear idea of what I need to work on and ways to further develop my strengths." Tara, Canada
Each Learner receives 1:1 follow up support on completion of the 4 week programme. We work with small cohorts for the learners to be more engaged and interact (max 12). You will receive the training pack and handouts. Global PA Association are a recognised Training Provider with the ILM and Members of the CPD Standards Office.
Module 1: Managing the Executive Office & the Team
Managing your Executive's Office. Discover new tools and techniques in how to manage your Executive's Day from diary management, travel itineraries, juggling tasks, planning and prioritising your tasks. You will be emailed a Workbook to continue your learning.
Module 2: The 5 Key Management Skills
Review of the 5 key Management Skills and explore how to develop your own management strengths. Measure your skillset against your capabilities within your current role. Discover how to manage the impact of Business Change in a highly pressured environment. Build effective relationships with Leaders, Managers & your Peers.
Module 3: Communication at Work – Developing your Interpersonal Skills. Explore the key communication skills for effective engagement in the workplace. Learn how to practice the art of diplomacy and good judgement when managing an Executive Office. Manage difficult situations with confidence.
Module 4: Developing your Potential and integrating your Management capabilities at Work. Grow self awareness and increase your confidence and productivity. Discover how to optimise your strengths and implement strategies for self improvement. Measure your skillset against your capabilities within your current role. Create a personal development plan for the next 1 year and explore the benefits of CPD (continuing professional development points). Global PA are members of the CPD Standards Office and we actively encourage our Members to complete an Annual CPD Record to track their professional development.
Suitability - Who should attend?
This 4 week programme is for Executive Assistants, Personal Assistants, Executive PAs, Secretaries, Senior Secretaries, Team PAs & Admin Assistants.
Outcome / Qualification etc.
On completion you are eligible to receive the CPD Standards Office CPD Certificate. The ILM Advanced EA Programme Certificate is also available at £100.
Training Course Content
Module 1: Managing the Executive Office & the Team
Managing your Executive's Office. Discover new tools and techniques in how to manage your Executive's Day from diary management, travel itineraries, juggling tasks, planning and prioritising your tasks. You will be emailed a Workbook to continue your learning.
Module 2: The 5 Key Management Skills
Review of the 5 key Management Skills and explore how to develop your own management strengths. Measure your skillset against your capabilities within your current role. Discover how to manage the impact of Business Change in a highly pressured environment. Build effective relationships with Leaders, Managers & your Peers.
Module 3: Communication at Work – Developing your Interpersonal Skills. Explore the key communication skills for effective engagement in the workplace. Learn how to practice the art of diplomacy and good judgement when managing an Executive Office. Manage difficult situations with confidence.
Module 4: Developing your Potential and integrating your Management capabilities at Work. Grow self awareness and increase your confidence and productivity. Discover how to optimise your strengths and implement strategies for self improvement. Measure your skillset against your capabilities within your current role. Create a personal development plan for the next 1 year and explore the benefits of CPD (continuing professional development points). Global PA are members of the CPD Standards Office and we actively encourage our Members to complete an Annual CPD Record.
Course delivery details
Learning Outcomes:
- Build a strong partnership with your Manager and learn how to anticipate and meet their expectations. Discover how to create a roadmap of tasks, the benefit of the daily Pow Wow, how to practice the helicopter view and reassess your time management methods.
- Understand What is Management and the key management functions and measure your performance against them. Discover how to implement management capabilities into your current role.
- Review the Communication Cycle and how varying methods can impact on how a message is received. Understand behaviour styles and become a good listener. Complete assessment of your Johari window and become aware of the impact of your communication style
- Develop your potential within your current role to enabling further support of your Manager and his Team. Grow self awareness and increase confidence and productivity completing a personal development plan guided by your Trainer.
Why choose Global PA Association & Training Academy
90% Client Satisfaction
12 years of developing thousands of EAs & PAs across the world
Specialists in understanding the role of Office Professionals
Customer Outreach Award
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Expenses
The 4 weekE-Learning Module Programme is £240 + VAT.
Continuing Studies
Delegates can attend further E-learning & Masterclass Workshops with the Global PA Association & Training Academy which are:
- The Role of the Executive Assistant - E-Learning and/or Masterclass Workshop
- 7 Key Skills PA Management Programme - 6 week E-Learning or 3 day Masterclass Workshop
- Project Management Skills for Executive Assistants - E-learning and/or Masterclass Workshop
- Microsoft Outlook, Powerpoint & Excel E-Learning
- 1:1 Training & Mentoring with the Founder - via Zoom
- Fellow, Platinum & Associate Membership of the Global PA Association offering discounts on Masterclass Workshops, Seminars, free Webinars & CPD points.
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Global PA Association & Training Academy
Global PA Association & Training Academy is a Professional Membership Association & Training Academy for Executive Assistants, Executive PAs, Private PAs, Office Managers, Team Assistants & Junior Managers. Global PA upskill the Office Professional Sector across the World and provide...