Thank you Claire for the training session today, very clear on explaining what was required from us when we broke out into the group rooms. Any questions answered and shared wi...

Very helpful course, makes you realise how you may be speaking with clients/patients.

Emma the course tutor was just outstanding. The way she delivered the information during the course made it engaging & understandable cant praise her enough! Found the course v...

Claire was excellent. She has made the session interactive.

I strongly support the interaction with colleagues. Good communication = achieve the goals - understand needs - create good relationship - find always the proper solution. Indi...

I have appreciated the fact that the course has been very dynamic, based on a continuous communication between the Trainer and the Class, practical examples to think of and mome...

I really appreciated Mike's attitude during the course, learning for fun is just a nice way to explain things and to learn things from our side. The course put the attention on...

The course was really interesting since dealt with items of our daily work. It was very well structured and of easy comprehension. Open talks during the course (simulations) wer...

Mike was brilliant, warm welcoming and simply perfect!

Excellent and motivating teacher.

The course has been really useful for both my job and also life.

The course content was very interesting and provided many useful hints that can make the difference in communication with our customers. The style was very friendly, brilliant a...

Excellent course content, wonderful style and very useful.

I was "scared" about a communication training in a language different than mine. On the contrary I was very positively surprised and I found this training "easy" to understand a...

I found this course very helpful in getting a good grasp and feeling more confident with my communication skills. The instructor is very knowledgeable and friendly. I would reco...

Good, informative session with a nice interactive element also. Useful session to reflect on communication/presentation style generally.

I found the parts about using decisive language very helpful regarding how I respond to clients and how best to phrase my responses to maintain a good relationship with them. I ...

Steve delivered the training course very well, Steve interacted with all trainees professionally and also in a rapport building manner. The content was very useful and this will...

The content of the course was engaging, and the delivery style made sense in terms of the order the content was given. I believe that the content learned will be highly applicab...

Very interesting course, trainer was great - very confident and knowledgeable. Nice to be back to a face to face course in a small group.

Content covered was very thorough and some interesting techniques were discussed. Our trainer Claire was excellent and kept the day fun and informative.

The content was easy to follow. the tasks reinforced the writing and the leader was very good at delivering.

Steve was excellent. Delivered with good pace, good structure, offered good advice, challenged our thinking and appreciated any effort. Would recommend the course and Steve as a...

The course moved at a very good pace and was delivered effectively and plenty of examples given to give a better understanding of each section. Steven was very good at keeping t...

Claire, was very personable and connected well with the room. What i liked about her delivery was she was able to flex the content to give ideas on how to approach specific situ...