Engaging course with relatable examples and unique approaches. Really impressed with the detailed level of planning and information gleaning that preceded the course.

Great service delivered by the trainer. I was happy to learn with everyone, thank you!

I found the trainer to be really friendly and engaging.

Good content, trainer was very easy engaging, overall i found the information i retained very useful.

The course was very engaging, and the provider took great effort to ensure it was a conversation and not a lecture. The relaxed nature helped to build an environment welcoming ...

The easiest and most concise summary I have about this training based on my experience today, is that it was necessary! We often get told honesty is the best policy, we hold h...

I enjoyed the topics. They made me think about service from different perspectives allowing me to dig deeper to find the true questions being asked when working on tickets. I re...

Rob was great. Very engaging, knowledgeable and motivating. I really enjoyed the course and gathered a lot of ideas to improve my everyday interactions.

Very interesting, delivered well.

The course was well structured and content was very relevant to my working day. Rob was a excellent trainer and made the course very enjoyable.

Really good course and really well delivered. Points hit home very well!

I've enjoyed the way knowledge has been communicated to us - it was enjoyable, straight forward, and I think we've also had a laugh. Courses and trainings often are boring, howe...

Claire was brilliant. The training session was informative and she made sure we was always engaged.

The speaker was wonderful, very clear and accommodating of remote attendees. I found the session to be engaging with multiple points provided for discussion. :)

The delivery was amazing, well planned and Simon is great at getting you thinking and challenging your natural thinking. Very useful as this was tailored to what I do day to day...

The course is was a fantastic experience and I learnt a lot. I love how Simon creates this environment where makes you think about things I already knew but never thought about ...

I already knew how to present bad news but had never seen the 4 Service Levels written and structured so clearly. Useful for constructive feedback within peer group and a remin...

The course content was both Informative and interesting. Delivered by Jon in a dynamic and at times amusing style. I shall certainly take away from my time useful information an...

I found the course very interesting which highlighted areas I could improve on in my day to day in my personal and work life. The delivery of the course by John was fantastic, h...

Anne-Marie was fantastic, she delivered the course in a way which kept me interested and engaged throughout.

Anne-Marie was fabulous, really entertaining and informative. Her delivery style keeps you engaged and I thoroughly enjoyed it and learnt a lot of tips that I will use in the fu...

Really good session, interactive and Anne-Marie used examples which are relevant to SAGE homes and our housing sector too.

Really useful course. Delivery style was perfect and a great pace.

I felt that Anne-Marie who delivered the training had a great delivery style which really helped the content to be relatable and easy to understand. She clearly knows our organi...

Anne-Marie was very engaging, which made the course content far more interesting, in my chosen career path I hold the customer journey very dear and this reminded me of my basic...