Rob presented course in a professional and fun way. All aspects of training were very descriptive and helpful.

Very useful information, I will use it daily.

Excellent course very educational . Will definitely practice within my job role.

Claire is an excellent trainer who delivers the course in a clear, concise and understandable way. She is really helpful in answering queries I have and she aims to tailor the ...

I have learned how to capture my audience by using Request, Feedback, announcement etc i found that really useful & the correct usage of To, CC, BB. Claire Williams delivered th...

Really useful course, picked up some great tips. Course presented really well by Claire.

I found this session very useful to improve how i write my emails to customers. I have now incorporated changing my subject lines in reducing characters and replace filler words...

Content was excellent - very informative and well delivered. I learnt new tips and ideas on how emphasise particular words by using italics. I have noticed that since the traini...

Really good course and again - really well delivered. What stuck with me most about this course was the message taking. If I take any messages now I try and gain as much informa...

The training would enhance my professional email skills,make it more attractive and also make the reader aware of my thoughts I want to express through simple cues like " action...

The facilitator is welcoming and empathetic. He provided the training very well-spoken, organised and useful. I highly recommend this training.

This course is very useful for a beginner .This course covers all the aspects required to write and email in a professional way.The trainer is great as he has explained each sec...

Thoroughly enjoyed the courses, John was excellent and his delivery was informative and easy to follow.

John delivered the course specifically making it relevant to our current knowledge and experience of email writing which was brilliant.

The course was just about the correct amount of time, it was very intresting and Jon was very knowledgeable and provided some great conservations regarding the course.

As a nurse who has recently moved into office based working, the course gave me the opportunity to learn some basic tips on how to correctly send emails.

The session was welcoming and helpful in a lovely environment.

Learnt new skills and what BCC means. Really helpful. Thanks.

Very good course and the content was very informative.

Mike is a really great trainer, he delivers the courses professionally and in a fun manner. The course provided an interesting perspective to help me send more efficient emails.

I enjoyed the training, I do a lot of what Mike had spoke about but I also learnt a lot more and will look at putting that in to practice. The training was fun and informative.

Course content very good but course could do with being a little longer, we had to rush through a couple of topics as we had lengthy discussions between the team on other subjec...

As was the case with the previous courses, this was also a hit! It is particularly impressive that the course can be delivered to such a high standard whilst having a totally re...

This course helped to instil appropriate methods for creating business emails (professionally). The modules were relevant and there was information in each that I could take bac...

Once again, another well structured course will engaging content, great examples and exercises......and all delivered by an excellent trainer (thank you Lisa!). I am now looking...