Course participant reviews for Professional Receptionist Skills – Classroom or Live Virtual Classroom
Average rating 4.8
I liked the role playing as you get more confident when you see what’s wrong/right. Thank you Susan.
“Susan was a fantastic trainer! She went through every thing very clearly. Providing examples and explained in different ways to make sure we all understood. I have learnt posit...
Susan is extremely knowledgeable in identifying issues/problems I have in the office. I really enjoyed engaging in group discussion and having my input welcomed Thank you
Caroline was friendly and delivered the course effectively. She was able to understand and explain certain situations that arise, as well as advising solutions. Caroline thank y...
I am leaving with valuable tools and skills to improve how I interact with internal and external clients. I have learnt the use of correct business language and body language, h...
I enjoyed the day very much. I have learnt how to approach callers and visitors in a better way. I really appreciated the trainer adapting to all our concerns.
I have found this useful and of great assistance. The use of language and how to come across to the public I will put into my working day. Thank you.
I found the training session very useful considering I have experience in my receptionist role. It made me realise that there is always something you can learn from a profession...
The course today has been very helpful; providing me with the tools required to perform my duties efficiently and professionally. Susan was an excellent trainer providing all of...
I really enjoyed this course. Our trainer was extremely helpful and informative. I have learned some useful skills and phrases and look forward to putting them into practice. Su...
I found Susan to be very calm and very informative- full of brilliant ideas. I feel very confident to tackle our demanding parents and can’t wait to put these new skills into ac...
I have thoroughly enjoyed the course and have learnt so much.
I found this course very useful and informative. Susan was excellent, would definitely recommend! Thank you.
I found the course very helpful and everything was explained in great content. Lunch was a great touch with coffee and fruit.
I feel the course was very helpful and would definitely recommend. Susan was lovely and very helpful.
I found the course brilliant. It was very informative and Anne-Marie was very clear, if I didn’t understand anything she was more than happy to elaborate and/or explain. Great c...
The tutor was friendly, open and very knowledgeable. Also very understanding of my disability and I thank you for thank. Enjoyable course. I liked the role play which offered up...
Really great course run by Susan filled with all the content that I wanted to cover. I felt very comfortable doing the role plays and have come away feeling much more confident.
I found this training session very helpful. I struggled most with language barriers and this course was very beneficial.
Very useful, I learnt a lot and I feel a lot more comfortable in my role and that I know what to do and how to handle situations.
The course was very easy to understand and anything I wasn’t too sure about was looked over again and re-explained if necessary. I feel as though the training was very useful an...
It was a very useful course, I have learnt lots of strategies how to handle different situations in the most professional way.
I found the course informative and interesting. Claire was extremely good at explaining the way to deal with various aspects of the reception using body language and words.
Its very beneficial, it helps freshen up reception skills such as tone, body language and certain things to not say such negative phrases, the course is very good eye opener on ...