Course participant reviews for Professional Receptionist Skills – Classroom or Live Virtual Classroom
Average rating 4.8
Learned a lot of skills and how to deal with clients on a day to day basis. This course has now enabled me to reflect my skills at work and how to deal with sales calls. This co...
The course content was excellent. Susan was very thorough and dealt with all aspects of being a professional receptionist. I have certainly learnt from this course how to be mor...
I found the course to be very informative and an excellent opportunity to brush up on my reception skills. Susan is an excellent tutor and provided excellent feedback and advise...
The course helped me to gain a better insight into how to deal with people of all levels and the importance of my role and how my body language and communication skills help wit...
The content of this course is very in-depth, helpful and informative. Susan is a first class trainer with great delivery, listening and learning techniques. First class!
Excellent, thorough training covering all topics. The exercises were useful and it was helpful to be with other receptionists to see how environments differ.
Delivery style was good, gets everyone interacting and talking. Course content covers all basic receptionist requirements. Very useful – brushed up on skills and will definitely...
Covered all that was asked and very helpful. Pretend situation helped with the understanding of the course.
I would like to say that Susan does a brilliant job, passionate and clearly professional. Look forward to go back to work and put everything I have learnt into place.
I found the training interesting, interactive, easy to understand and extremely helpful.
I have really enjoyed my training, we covered everything and more, which made it a lot easier to understand my role and how to deliver a high level in my work place.
This is a great course, very thorough with a great trainer.
The course content was very good and covered various solutions to situations. The trainer was very good and patient in going back over things and answering any questions.
I found the training and delivery very helpful. Going through different scenarios has built my confidence so that I can go to work and deal with all different situations in my l...
It was very helpful to go in to depth regarding real life experiences in the workplace. I found the course very informative and I now have a lot of ideas on how to improve recep...
Very personal experience due to the small group. The exercises were adapted to suit the needs of our organisations. All appropriate areas were covered during the day.
Valuable learning course. Presenter was professional, friendly and made you feel at ease. The group interacted in all scenarios. I hope my reception skills will improve after at...