Level 2 Warehouse & Storage Principles – Online

Level 2 Warehouse & Storage Principles – Online

• Who is it for?

  This qualification is aimed at anyone who wishes to develop an in-depth knowledge of the health and safety requirements in warehouses, the processes surrounding storing and dispatching warehousing goods and the importance of customer service in a warehousing.

  Benefits:

  • Gain a nationally recognised qualification
  • Create a long-standing career pathway in a variety of business environments
  • Courses are delivered as distance learning, allowing learners to choose when and where to study
  • Personal tutors are assigned to ensure learners have the support needed to succeed

  Course summary

  Unit 1: Health and safety requirements in a warehousing environment

  • This unit will help learners understand health and safety considerations and how to reduce risks in a warehousing environment. This includes identifying the risks associated with receiving goods-in, processing orders, storage of goods, stock checks and manual handling, and also identifying how to reduce these risks.

  Unit 2: Understand the principles of warehousing goods

  • This unit will provide an understanding of the different types and functions of warehousing, the goods-in process and the principles of storing goods. Learners will be able to explain and identify the common principles of the sector; as well as the benefits, features and processes relating to warehousing

  Unit 3: Understand the process of stock checking and preparing goods for dispatch

  • Within this unit you will understand the need for undertaking stock checks, as well as the processes involved following a stock check, when packaging goods for dispatch, and prior to dispatch. You will be able to outline and identify key features of these processes, as well as explaining their importance.

  Unit 4: The importance of customer service in the warehousing environment

  • This unit will enable you to understand the importance of good customer service internally and externally, know how to deliver good customer service and understand the impact of customer service in the warehousing environment. You will accomplish this by being able to identify different types of customers and their needs, knowing how to communicate effectively and as a team, and knowing how this can affect public opinion and company reputation.