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Better Communication Skills at Work

Hemsley Fraser
Course summary
2 days
1,099 GBP excl. VAT
Open / Scheduled
Next available date: 13/11/2019 - London
Course Dates
London
13/11/2019  
13/12/2019  
03/02/2020  
16/04/2020  
15/05/2020  

Better Communication Skills at Work

This challenging, practical and insightful two-day course explores the communication techniques required to achieve positive results through work interactions.

The critical elements of effective communication are the focus of this course, allowing you to leave with a clear plan of how to improve your professional interactions and enabling you to achieve the right results. 

Key course takeaways include: 

  • Improving engagement with others
  • Delivering the right image
  • Adopting the most appropriate communication styles
  • Conveying clear, concise and assertive messages 
  • Selecting the right behaviour for the situation

You will leave the course with a personal action plan to help vastly improve your self-confidence and professional communication techniques.

Suitability - Who should attend?

This course is designed for all professionals looking to enhance their communication skills; face-to-face, in meetings or on the telephone.

Pre-course Activity

Participants are required to complete a pre-course questionnaire to help guide course activities.

Training Course Content

Course content includes:

  • What is Effective Communication?
  • Assessing Relative Difference
  • Building Rapport – Creating a Productive Relationship
  • How to Influence Others
  • Communicating and Presenting a Positive Image
  • Presenting a Positive Image - Personal Application Plan

Expenses

The cost of this course is £1,099 + VAT per participant.

In-house Training

Hemsley Fraser can also deliver this course in-house, tailoring the content to meet your organisation’s needs.  Please get in touch for a quote.

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Provider: Hemsley Fraser

Hemsley Fraser

Hemsley Fraser – Be Ready For Tomorrow

Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement. From our roots as a UK training company, we’ve empowered talent for three decades, evolving our business into a global, award-winning provider. Experts in our field,...


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Contact information for Hemsley Fraser

Hemsley Fraser

74-94 Fore Street, Saltash
PL12 6JW Plymouth

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www.hemsleyfraser.co.uk


Reviews by course attendees

Catriona
(5)
Course content was excellent. It provided me with some strategies as to how to communicate with people who have a different style to me. Catriona Barber, NHS NWL
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