Better Communication Skills at Work
This challenging, practical and insightful two-day course explores the communication techniques required to achieve positive results through work interactions.
The critical elements of effective communication are the focus of this course, allowing you to leave with a clear plan of how to improve your professional interactions and enabling you to achieve the right results.
Key course takeaways include:
- Improving engagement with others
- Delivering the right image
- Adopting the most appropriate communication styles
- Conveying clear, concise and assertive messages
- Selecting the right behaviour for the situation
You will leave the course with a personal action plan to help vastly improve your self-confidence and professional communication techniques.
Suitability - Who should attend?
This course is designed for all professionals looking to enhance their communication skills; face-to-face, in meetings or on the telephone.
Participants are required to complete a pre-course questionnaire to help guide course activities.
Training Course Content
Course content includes:
- What is Effective Communication?
- Assessing Relative Difference
- Building Rapport – Creating a Productive Relationship
- How to Influence Others
- Communicating and Presenting a Positive Image
- Presenting a Positive Image - Personal Application Plan
The cost of this course is £1,099 + VAT per participant.
Hemsley Fraser can also deliver this course in-house, tailoring the content to meet your organisation's needs.
Provider: Hemsley Fraser
Hemsley Fraser - Leading Transformation around the Globe
Hemsley Fraser has been helping to transform organisations and individuals for over 25 years - Inspiring learners in over 90 countries worldwide. At the heart of their approach is the goal of making working life better. Hemsley Fraser has operations...
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