Communicating Effectively in the WorkplaceHemsley Fraser
Communicating Effectively in the Workplace
This course equips participants with the critical skills needed to communicate with greater effect in the workplace.
The introductory-level programme contains a number of interactive sessions that will help you develop confidence in the following areas:
- Using questioning techniques to gather new information
- Getting your message across effectively
- Picking up on hidden messages
- Listening for feelings as well as meaning
- Building understanding in others
You will come away from the course equipped with a personal action plan to help you achieve greater openness and success in your work-based relationships.
Suitability - Who should attend?
This course is suitable for all professionals who would like to improve their confidence and skills in building professional relationships and persuading audiences.
To gain the maximum benefit from the course, you will be sent a pre-course questionnaire to complete which asks you to consider current expectations. This will help you set the context of the course and the information you provide will be used on the day as part of the course activities.
Outcome / Qualification etc.
By the end of this course you will be able to:
- Communicate more effectively.
- Gain new information through effective questioning techniques.
- Pick up on hidden messages.
- Actively listen for feelings as well as meaning.
- Use techniques to check and build the understanding of others.
- Increase your confidence when communicating face-to-face.
- Interact with your audience, take questions and feedback
You will accrue 7 Continuous Professional Development (CPD) points.
Training Course Content
Course content includes:
- Effective Communication
- The Impact of Poor Questioning and Listening
- Good Questioning Skills
- Good Listening Skills
- Putting it into Practice
The cost of this course is £669 + VAT per participant.
Hemsley Fraser can also deliver this course in-house, tailoring the content to meet your organisation’s needs. Please get in touch for a quote.
Provider: Hemsley Fraser
Hemsley Fraser – Be Ready For Tomorrow
Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement. From our roots as a UK training company, we’ve empowered talent for three decades, evolving our business into a global, award-winning provider. Experts in our field,...
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