Communicating Effectively in the Workplace - In-House
This in-house course will equip professionals in your organisation with the questioning and listening skills needed to communicate more effectively in the workplace.
The introductory-level programme contains a number of interactive sessions that will help your staff develop confidence in the following areas:
- Using questioning techniques to gather new information
- Getting your message across effectively
- Picking up on hidden messages
- Listening for feelings as well as meaning
- Building understanding in others
Each participant will develop a personal action plan to improve his/her work-based communications and drive results for the organisation.
The session is delivered on your company premises, allowing your employees to assimilate knowledge and skills in a familiar environment, but can also be delivered in Hemsley Fraser's state-of-the-art training facility. Tailoring is available upon request.
Suitability - Who should attend?
This course is suitable for all organisations looking to improve staff communication skills.
To gain the maximum benefit from the course, you will be sent a pre-course questionnaire to complete which asks you to consider current expectations. This will help you set the context of the course and the information you provide will be used on the day as part of the course activities.
Outcome / Qualification etc.
By the end of this course you will be able to:
- Communicate more effectively.
- Gain new information through effective questioning techniques.
- Pick up on hidden messages.
- Actively listen for feelings as well as meaning.
- Use techniques to check and build the understanding of others.
- Increase your confidence when communicating face-to-face.
- Interact with your audience, take questions and feedback
You will accrue 7 Continuous Professional Development (CPD) points.
Training Course Content
Training course content can be tailored to your organisation, but typically includes:
- Effective Communication
- The Impact of Poor Questioning and Listening
- Good Questioning Skills
- Good Listening Skills
- Putting it into Practice
From £1,600. Please contact Hemsley Fraser for a quote for this in-house course.
Provider: Hemsley Fraser
Hemsley Fraser – Be Ready For Tomorrow
Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement. From our roots as a UK training company, we’ve empowered talent for three decades, evolving our business into a global, award-winning provider. Experts in our field,...
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