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Conflict Resolution

Hemsley Fraser
Course summary
Length: 1 day
Location: London
Rating: (1 Reviews)
Course type: Open / Scheduled

Conflict Resolution

#Education#

Conflict Resolution - 1-Day Course

This powerful one-day course will help you gain an understanding of the nature of conflict so you can recognise why and when conflict occurs, and implement strategies for managing and resolving conflict.

This course helps those who work in busy environments, where conflicting views and ideas understandably surface from time to time. Attending this course will help you learn to deal with the stress of delivering strategic objectives, meeting deadlines, and juggling different departmental priorities, all of which are often factors leading to conflict.

The highly practical course will enable you to:

  • Grasp the nature of conflict
  • Manage conflict effectively with confidence and professionalism
  • Adopt different conflict management techniques depending on the situation
  • Navigate and manage negativity, working towards compromise and resolution

Suitability - Who should attend?

This Conflict Resolution course is suitable for anyone looking to improve their skills in conflict management and resolution in the workplace.

Training Course Content

Course content includes:

  • Raise your Awareness of Conflict
  • Understanding Conflict Situations
  • The Power of Open and Honest Communications when Conflict Arises
  • Techniques and Tactics for Managing Conflict
  • How to Manage Conflict Escalation
  • Application Planning

Expenses

The cost of this course is £599 + VAT per participant.

In-company Training

Hemsley Fraser can also deliver this course in-house, tailoring the content to meet your organisation's needs.

Provider: Hemsley Fraser

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Contact information for Hemsley Fraser

Hemsley Fraser

74-94 Fore Street, Saltash
PL12 6JW Plymouth

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www.hemsleyfraser.co.uk


Reviews by course attendees

13/12/2013
Phil is an excellent trainer - he presents the material in an engaging and interesting way, whilst maintaining a balanced pace with plenty of time for exercises and questions. He is clearly an expert in his field. I would happily recommend this course; it was a good experience. Prue Canham, Service Improvement Manager, Bedfordshire Fire & Res...
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Reviews
Conflict Resolution
Course rating
          (5.0)
Based on 1 reviews