merger merger

Welcome to your new course portal!

On October 15th, hotcourses.com moved to findcourses.co.uk - which means you can now find all your favourite courses right here. Don't worry - you can still do all the things that you could do before.

All you need to do is search.

Show findcourses.co.uk as: Mobile

Developing Your Personal Impact & Building Productive Relationships

Hemsley Fraser
Course summary
2 days
1,129 GBP excl. VAT
Open / Scheduled
Next available date: 30/01/2020 - London
Course Dates
London
30/01/2020  
17/02/2020  
Birmingham
06/02/2020  
19/08/2020  
Manchester
13/05/2020  
27/10/2020  

Developing Your Personal Impact & Building Productive Relationships

This two-day interactive workshop teaches you how to assess your own style, think differently about your daily interactions, and identify how to develop highly effective approaches to build and manage productive relationships.  It will introduce you to the business benefits of understanding your own and others' Emotional Intelligence and using it to your advantage.

You will learn to develop your self-awareness relating to how others perceive you. You will receive constructive feedback from the group and this will help you project the image you wish to in the workplace. 

Suitability - Who should attend?

This course is suitable for those wishing to improve their interpersonal relationships and who want to reflect on what they are achieving compared to what they hope to achieve.

Pre-course Activity

Participants need to complete an emotions log before attending the workshop and bring them along on the first day of the workshop.

These tools will help you recognise your strengths and personal development areas allowing you to address them with a tailored plan by the end of the workshop.

Outcome / Qualification etc.

By the end of this course you will be able to:

  • Analyse your perception of yourself and how that correlates with that portrayed to others.
  • Identify your strengths and weaknesses in interpersonal relationships and gain tips and techniques on how to build and develop them.
  • Recognise different social styles in practice and how they affect the communication process.
  • Understand why and how conflict arises and how to deal with it effectively.
  • Recognise the impact of your response on the impression you have on others.
  • Develop a strategy so you can personally apply the skills and techniques to your own situations, through peer coaching activities.

You will accrue 14 Continuous Professional Development (CPD) points.

Training Course Content

Course content includes:

Building Your Brand

  • Understanding how your self-perception corresponds to your image portrayed to others
  • Developing a strategy to use positive behaviours to control your image
  • How to improve your self-awareness
  • Strategies to increase your mutual understanding in relationships in order to build trust
  • Having confidence in giving and receiving behaviourally based feedback

Understanding and Improving Your Emotional Intelligence

  • Background to Emotional Intelligence (EI) and its uses in the workplace
  • Understanding EI as a set of skill competencies that can be improved
  • Strategies to build on the 5 core competencies of EI
  • Highlighting your key negative emotions and how to regulate them
  • Understanding the impact you have on others and showing empathy

Understanding Behavioural Types

  • The dynamics of interpersonal relationships
  • The essence of assertiveness and its value for you personally and in the workplace
  • Avoiding reciprocation of non-assertive behaviours
  • Understanding passive aggression as a growing behaviour in the workplace
  • Adopting appropriate body language and voice tone to be consistent with the message you intend

Moving to Assertiveness

  • Understanding the drivers to non-assertive behaviours
  • Being assertive with yourself – identifying your inner dialogue
  • Seven steps to improve your communication and personal impact
  • A strategy to break your behavioural habits

Managing Your Relationships Through Flexing Your Behaviour

  • Understanding the concept of a perceptual position
  • What are the different social styles and which is your comfort zone?
  • How do you display this preference and how does that affect your communication with others?
  • How to develop flexibility between the styles to build more effective relationships with all styles

Understanding Conflict and Resolving Issues Effectively

  • How to deal successfully with negative behaviour
  • Understanding the need for conflict and how to move towards constructive conflict
  • Identifying your personal strategy for handling conflict
  • Understanding how to use more positive strategies to resolve conflict
  • Why we think we’re right, even when we’re wrong

Expenses

The cost of this course is £1,129 + VAT per delegate.

Multiple booking discounts are available.

In-house training

Hemsley Fraser can also deliver this course in-house, tailoring the content to meet your organisation’s needs.  Please get in touch for a quote.

Provider: Hemsley Fraser

Hemsley Fraser

Hemsley Fraser – Be Ready For Tomorrow

Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement. From our roots as a UK training company, we’ve empowered talent for three decades, evolving our business into a global, award-winning provider. Experts in our field,...


Read more and show all courses with this provider

Request information - obligation free

Fill out your details to find out more about Developing Your Personal Impact & Building Productive Relationships.

  Contact the provider

  Get more information

  Register your interest

Contact information for Hemsley Fraser

Hemsley Fraser

74-94 Fore Street, Saltash
PL12 6JW Plymouth

 Show phone number
www.hemsleyfraser.co.uk


Reviews by course attendees

Average rating 4.5

Based on 2 reviews

Indra
(4)
The course and trainer are among the best I have experienced. I found the course to be very helpful in taking time out from work, to look at myself and what I can do to change things. The trainer was very welcoming and put delegates at ease and got everyone's participation. It was a challenging course but rewarding. Indra Bhadhal, John Laing ...
Show more
Delegate
(5)
Excellent overall experience; met my training needs, good pace energetic and enthusiastic instructor.
Request Information

Find out more about this Developing Your Personal Impact & Building Productive Relationships course - simply fill out your details:

Reviews
Course rating
(4.5)
Based on 2 reviews
U.K. L&D Report: 2019 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

uk-ld-report-2019

Learn more