Developing Your Personal Impact & Building Productive Relationships

This two-day interactive course teaches you how to assess your own style, think differently about your daily interactions, and identify how to develop highly effective approaches to build and manage productive relationships.

You will learn to develop your self-awareness relating to how others perceive you. You will receive constructive feedback from the group and this will help you project the image you wish to in the workplace. 

By the end of this module you will be able to:

• Identify your weaknesses and strengths in interpersonal relationships and how to build and develop them.
• Analyse your perception of yourself and how that aligns with others' perceptions of you.
• Deal with criticism effectively and demonstrate more assertive behaviours.
• Understand how and why conflict occurs and how to deal with it effectively.
• Understand how emotions affect behaviour and leave with ways to control your own emotions when relating to other peoples.
• Identify various social styles in practice and how they impact the communication process.
• Develop a strategy so you can apply the techniques and skills to your own situations.