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Professional Written Communication

Hemsley Fraser
Course summary
2 days
1,129 GBP excl. VAT
Open / Scheduled
Next available date: 01/04/2020 - London
Course Dates

Professional Written Communication

Make sure your writing skills are credible by attending this Professional Written Communication course. In just two days this course will provide you with  immediate and practical guidance on how to communicate effectively and professionally in writing.

The course helps participants establish their credibility with professional and well written communication by effectively going through planning to grammar, tone, style and final proofreading. Participants will quickly develop their confidence and skill in writing emails, letters and memos.

Suitability - Who should attend?

This Professional Written Communication course is suitable for those who need to reduce the time taken to write professional, accurate documents and be confident in doing so.

Pre-course Activity

It would be beneficial to bring along examples of your written work. You can then review them throughout the course and edit if appropriate. To help the trainer focus on your specific needs, you will be asked to complete a pre-course questionnaire.

Outcome / Qualification etc.

By the end of this course you will be able to:

  • Successfully plan and construct your documents
  • Ensure that the reader's needs are met. Be confident that your message is not lost
  • Overcome the ‘blank screen/page syndrome' and reduce the time it takes to write
  • Choose the style appropriate to your reader and situation
  • Avoid common mistakes that impact on your professional image
  • Build successful sentences and paragraphs – using punctuation that guides your reader
  • Use a checklist to help proofread the final document

You will accrue 14 Continuous Professional Development (CPD) points.

Training Course Content

The Perils and Pitfalls of Business Writing

  • Current thinking regarding business grammar
  • Tips to ensure we avoid grammatical errors
  • Constructing sentences and paragraphs – with appropriate punctuation to create rhythm and flow
  • What is ‘business language’?
  • How jargon, slang and clichés can get in the way of understanding
  • Can ‘action words’ gain results?

Our Reader

  • Tailoring our message to the reader’s needs
  • Is the reader clear as to WHY we are writing?
  • How we can professionally
    • deal with complaints
    • give information
    • get a result
    • persuade our reader
  • Creating an impact and keeping our reader ‘with us’ until the final sentence

Preparation and Structure

  • Relevant information that helps to achieve the objective 
  • Using T.I.P.E. as a basis on which to build
  • The need to present your information in an organised, logical sequence

How am I ‘Coming Across’ to my Reader?

  • Is my style ‘reader-friendly’?
  • Using ‘punchy’ openings to gain interest
  • Positive or compelling endings to ensure results
  • The barriers to an effective, professional style
  • Expanding your vocabulary to avoid repetition - keeping your writing ‘alive’
  • Is my tone persuasive and assertive?

The Final Stage

  • Avoid wasting time re-writing: proofread and edit your writing
  • A checklist and structured approach to help find those errors in your final draft

Action Planning

  • Creating your personal action plan for the future


The cost of this course is £1,129 + VAT per delegate.

Multiple booking discounts are available.

In-house Training

Hemsley Fraser can also deliver this course in-house, tailoring the content to meet your organisation’s needs.  Please get in touch for a quote.

Provider: Hemsley Fraser

Hemsley Fraser

Hemsley Fraser – Be Ready For Tomorrow

Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement. From our roots as a UK training company, we’ve empowered talent for three decades, evolving our business into a global, award-winning provider. Experts in our field,...

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Contact information for Hemsley Fraser

Hemsley Fraser

74-94 Fore Street, Saltash
PL12 6JW Plymouth

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Reviews by course attendees

Average rating 5

Based on 1 reviews

This course delivered exactly what I expected and more. The amount of time spent on each subject was good and the practical activities provided a chance to test knowledge gained. Carla Henson – Toyota (GB) PLC
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