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Senior Level Communication Skills

Hemsley Fraser
Course summary
2 days
1,099 GBP excl. VAT
Open / Scheduled
Next available date: 06/11/2019 - London
Course Dates

Senior Level Communication Skills

Take your communication to an advanced level with this exciting Senior Level Communication Skills course. In just two days this course will help you to understand how you impact others and learn how to do so in the most effective and positive way.

This course is practical, challenging and inspiring. With the focus completely on you and how you communicate, the course allows you to examine ‘what you do’ and practise a series of experiential learning activities.

This course requires open-mindness and a sense of adventure as over 70% of course time is spent participating in challenging scenarios. You will likely be forced out of your comfort zone, but in return will grow. You will leave the workshop with a Personal Action Plan that identifies some key changes you need to make and skills to practise that will improve these skills and your self-confidence.

Suitability - Who should attend?

This Senior Level Communication Skills course is suitable for you if you are a senior manager who communicates at all levels, and want to improve the way you communicate. It will help you to increase your self-awareness and improve the impact and effectiveness of your communication in a dynamic and thought-provoking way!

Outcome / Qualification etc.

By the end of this course you will be able to:

  • Understand what generates obstacles to getting people to engage and cooperate with you
  • Understand how human belief systems cause you and others to adopt certain mind-sets and behaviours in particular situations
  • Learn how to manoeuvre your mindset and that of others towards achieving a positive result
  • Learn how to focus on and understand the messages being transmitted consciously and subconsciously from others so that you can use them to produce a beneficial result
  • Change the way others feel by using phraseology, the way you sound and your physical presence
  • Discover methods which will allow you to become flexible so that you can instantly access an array of strategies to deal with whatever the situation demands

Training Course Content

How Do You Communicate?

  • How do you want others to see you?
  • The Perception Divide – why it makes positive outcomes difficult for you
  • Belief Systems – the Predator/Prey model

Creating the Right Atmosphere

  • Increasing sensitivity to conscious and unconscious messages
  • ‘What happens next?’ – compelling others to listen
  • Mental stimulus to create engagement

Face-to-face High Impact Communications

  • Eliciting and controlling emotional responses through words, sounds & physicality
  • Using psychological masks to change and control responses
  • Pulling the right triggers to move the communication to where you want it to go

Theory meets Practice

  • What impact do you generate? – the way others see it
  • Creating a ‘resonance’ with others to gain cooperation
  • Overcoming inhibitions

Working with Others Confidently

  • Feedback - responding and encouraging accurate and fair feedback
  • Dealing constructively with negative or unresponsive people
  • Your personal ‘blue print’ for change


The cost of this course is £1,099 + VAT per delegate.

Multiple booking discounts are available.

In-house Training

Hemsley Fraser can also deliver this course in-house.  Tailoring the content to meet your organisation’s needs.  Please get in touch for a quote.

Provider: Hemsley Fraser

Hemsley Fraser

Hemsley Fraser – Be Ready For Tomorrow

Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement. From our roots as a UK training company, we’ve empowered talent for three decades, evolving our business into a global, award-winning provider. Experts in our field,...

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Contact information for Hemsley Fraser

Hemsley Fraser

74-94 Fore Street, Saltash
PL12 6JW Plymouth

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Reviews by course attendees

Excellent course, facilitator really brought it to life – very engaging and inspiring.
Excellent course, facilitator really brought it to life – very engaging and inspiring.
In sales the difference between good and excellent communication can be the difference between winning the business and not. The Communication Skills course was an excellent opportunity for me to examine and improve the way I relate to my clients. Nathan Lloyd, Sales Manager, Fresh RM
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