LEADING DEFIANT TEAMS™ • Conflict Management Skills Course for Ambitious Managers • ILM Accredited • In-house • 1 day
Hill Training Ltd
Course description
LEADING DEFIANT TEAMS™
Conflict Management Skills for Managers
ILM Accredited
COVID-19 UPDATE: WE CURRENTLY DELIVER THIS TAILORED IN-HOUSE COURSE FOR YOUR TEAM AS A LIVE GROUP TRAINING VIA VIDEO CONFERENCING. CLICK REQUEST INFO OR BOOK NOW.
From October 2020: In-House Tailored Training Course. International Delivery. Personal Attention. Guaranteed Results. NO PowerPoint. Strategic Thinking. Provocative Debate. Productive Exercises.
Our ILM accredited conflict management skills course helps you to earn team compliance, foster loyal relationships, customise conflict resolution, and weed out lies, by exploring our modules on directive vocabulary, accelerated rapport, communication styles, and lie detection.
Suitability - Who should attend?
CONFLICT MANAGEMENT COURSE CUSTOMISATION
We can customise our conflict management skills course to suit the needs of your delegates. Therefore, we can deliver to: first line managers, middle managers, or senior managers. Furthermore, we customise our material and delivery to fit your organisation and its challenges.
Enquire now to receive full course details:
prices, modules, objectives, feedback, pricing, venues, dates, trainer CV, company profile.
Outcome / Qualification etc.
ILM ACCREDITATION IN CONFLICT MANAGEMENT
When you enrol on our conflict management course, you have the option of ordering an ILM certificate (UK’s Foremost Leadership and Management Awarding Body). Your certificate states our course name and description. Your ILM certificate verifies your course attendance, fulfilment of ILM criteria, and is recognised internationally by most human resources managers. You have no written assessment or further study.
You earn 7 CPD points/hours on our conflict management skills course.
LEADERSHIP DIPLOMACY COURSE MODULES
- Directive Vocabulary
- Accelerated Rapport
- Communication Styles
- Lie Detection
CONFLICT MANAGEMENT COURSE OBJECTIVES
- Earn Team Compliance
- Foster Loyal Relationships
- Customise Conflict Resolution
- Weed Out Lies
CONFLICT MANAGEMENT COURSE PACKAGE
- International Training Delivery
- Senior Instructor-Led Training
- ILM Accredited
- Optional Alternative Accreditation
- Comprehensive Training Manual
- Diagnostic Assessment
- Skills Assessment
- Post-Course E-Learning
- Post-Course LIVE Mentoring
CONFLICT MANAGEMENT COURSE METHODOLOGY
- Leadership and Management Specialists
- Thought Leader Author Trainer
- Copyrighted Exclusive Material
- Workplace Verified Tools
- NO PowerPoint Slides
- NO Written Exams
- Challenging Group Dialogue
- 100% Skills Development Guarantee
Training Course Content
CONFLICT MANAGEMENT COURSE MODULES
DIRECTIVE VOCABULARY
- Coordinate your directives, to prevent insubordination and achieve agreement
- Contest other people’s thinking, without attracting offensive or defensive responses
- Collaborate resourcefully with unlikable colleagues, to reduce conflict and discord
ACCELERATED RAPPORT
- Meet your objectives for the negotiation, without forfeiting your relationships
- Nurture and strengthen rapport, by guiding your colleagues’ thinking and behaviour
- Rapidly extinguish intolerance, arguments, and impropriety, to forestall potential conflict
COMMUNICATION STYLES
- Respond to various learning styles, to increase understanding of your viewpoint
- Tailor your negotiation, to the different communication styles of other people
- Incorporate sensory-specific vocabulary, to lift people out of conflicts agreeably
LIE DETECTION
- Stop your team members from exploiting you, by weeding out lies promptly
- Use proven methods for lie detection, which are utilised by the police and military
- Cultivate sensory acuity, to grasp relevant signals that you delete involuntarily
Expenses
CONFLICT MANAGEMENT COURSE QUOTATION
Fees:
Please contact us for a quotation. Please provide training delivery address and delegate numbers.
Expenses:
Optional ILM Certificates @ £55 Per Delegate
Manuals @ £2 Per Module Per Delegate
Travel @ 45 Pence Per Mile
About provider
Hill Training Ltd: Leadership & Management Specialists Since 1996
For over two decades, we have provided world-class leadership and management training, coaching, and mentoring services. Our course material is original, ILM accredited, and devoid of PowerPoint! We run masterclasses for senior managers who require strategic intervention and provocative debate....
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Contact info
Hill Training Ltd
Reviews
Average rating 4.9
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