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LEADING DEFIANT TEAMS™ • Conflict Management Skills Masterclass for Senior Managers • ILM Accredited

Hill Training Ltd
Course summary
1 day
699 GBP excl. VAT
Full time
Online courses
Professional Training

Course description

LEADING DEFIANT TEAMS™

CONFLICT MANAGEMENT SKILLS MASTERCLASS FOR SENIOR MANAGERS

ILM Accredited

COVID-19 UPDATE: UNTIL SEPTEMBER 2020, ENROL ON THIS COURSE AS A 1-2-1 PROGRAMME VIA LIVE VIDEO CONFERENCING AT YOUR CONVENIENCE. RECEIVE UNDIVIDED PERSONAL ATTENTION TO MAXIMISE YOUR ROI. GET 33% OFF LIST PRICE FOR 1-2-1 (LIST £1499). CLICK REQUEST INFO OR BOOK NOW.

From October 2020: Limited to 5 Delegates per Masterclass. Personal Attention. Guaranteed Results. NO PowerPoint. Strategic Discussions and Exercises. London and Bristol Venues. LEADING DEFIANT TEAMS™ is our one-day conflict management skills masterclass for senior managers.

Our ILM accredited conflict management masterclass helps you to earn team compliance, foster loyal relationships, customise conflict resolution, and weed out lies, by exploring our modules on directive vocabulary, accelerated rapport, communication styles, and lie detection. 

Suitability - Who should attend?

CONFLICT MANAGEMENT SKILLS MASTERCLASS FOR SENIOR MANAGERS

CONFLICT MANAGEMENT EXCLUSIVITY

We designed our conflict management skills masterclass exclusively for senior managers, senior leaders, and senior executives.

Enquire now to receive full programme details:
prices, modules, objectives, feedback, pricing, venues, dates, trainer CV, company profile.

Outcome / Qualification etc.

CONFLICT MANAGEMENT SKILLS MASTERCLASS FOR SENIOR MANAGERS

ILM ACCREDITATION IN CONFLICT MANAGEMENT

When you book our conflict management skills masterclass for senior managers, you have the option of ordering an ILM certificate (UK’s Foremost Leadership and Management Awarding Body). Your certificate states our programme name and description. Your ILM certificate verifies your attendance, fulfilment of ILM criteria, and is recognised internationally by most human resources managers. You have no written assessment or further study.

You earn 14 CPD points/hours on our conflict management skills masterclass for senior managers.

CONFLICT MANAGEMENT MODULES

  • Directive Vocabulary
  • Accelerated Rapport
  • Communication Styles
  • Lie Detection

CONFLICT MANAGEMENT OBJECTIVES

  • Earn Team Compliance
  • Foster Loyal Relationships
  • Customise Conflict Resolution
  • Weed Out Lies

CONFLICT MANAGEMENT PACKAGE

  • Senior Master-Coach Trainer
  • ILM Accredited
  • Comprehensive Training Manual
  • Lunch and Refreshments
  • Diagnostic Assessment
  • Skills Assessment
  • Post-Programme E-Learning

CONFLICT MANAGEMENT METHODOLOGY

  • Leadership and Management Specialists
  • Original Material
  • Workplace Verified Tools
  • NO PowerPoint Slides
  • NO Written Exams
  • Challenging Group Dialogue
  • 100% Skills Development Guarantee

Training Course Content

CONFLICT MANAGEMENT SKILLS MASTERCLASS FOR SENIOR MANAGERS

CONFLICT MANAGEMENT MODULES

DIRECTIVE VOCABULARY

  • Coordinate your directives, to prevent insubordination and achieve agreement
  • Contest other people’s thinking, without attracting offensive or defensive responses
  • Collaborate resourcefully with unlikable colleagues, to reduce conflict and discord

ACCELERATED RAPPORT

  • Meet your objectives for the negotiation, without forfeiting your relationships
  • Nurture and strengthen rapport, by guiding your colleagues’ thinking and behaviour
  • Rapidly extinguish intolerance, arguments, and impropriety, to forestall potential conflict

COMMUNICATION STYLES

  • Respond to various learning styles, to increase understanding of your viewpoint
  • Tailor your negotiation, to the different communication styles of other people
  • Incorporate sensory-specific vocabulary, to lift people out of conflicts agreeably

LIE DETECTION

  • Stop your team members from exploiting you, by weeding out lies promptly
  • Use proven methods for lie detection, which are utilised by the police and military
  • Cultivate sensory acuity, to grasp relevant signals that you delete involuntarily

Expenses

CONFLICT MANAGEMENT SKILLS MASTERCLASS FOR SENIOR MANAGERS

  • £699+VAT Single Delegate
  • Generous Multiple-Enrolment Discounts From £279+VAT Per Delegate
  • Optional ILM Certificates @ £55 each (cost price)
  • BOOKINGS ARE STRICTLY LIMITED TO FIVE DELEGATES PER MASTERCLASS
  • ENROL NOW BEFORE WE REACH CAPACITY
  • Select BOOK COURSE or Request More Information While Seats Remain

About provider

Hill Training

Hill Training Ltd: Leadership & Management Specialists Since 1996

For over two decades, we have provided world-class leadership and management training, coaching, and mentoring services. Our course material is original, ILM accredited, and devoid of PowerPoint! We run masterclasses for senior managers who require strategic intervention and provocative debate....


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Contact info

Hill Training Ltd

81-83 Fulham High Street
SW6 3JA London

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nicholashill.com


Reviews

Average rating 4.9

Based on 31 reviews.

A. Donachie, Global Operations Director, Te Connectivity Ltd
(4)
Intensive leadership training. Excellent but exhausting!
A. Tranfa, Diagnostic Imaging Supervisor, Bupa
(5)
Your enthusiasm is contagious! It inspired us to make positive changes
B. James, Author And Speaker, Brian James Group
(5)
I am now building loyal relationships with customers
Request Information

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Reviews
Course rating
(4.9)
Based on 31 reviews.
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