MANAGING IMPOSSIBLE PERSONALITIES™ • Difficult Behaviour Management Skills Masterclass for Senior Managers • ILM Accredited
Hill Training Ltd
Course description
MANAGING IMPOSSIBLE PERSONALITIES™ • Difficult Behaviour Management Skills Masterclass for Senior Managers • ILM Accredited
MANAGING IMPOSSIBLE PERSONALITIES™ is our one-day ILM accredited conflict management skills masterclass for senior managers. This masterclass helps you to manage stubborn personalities, manage infuriating personalities, manage insecure personalities, and lead people empathetically, by exploring our modules on stubborn personalities, infuriating personalities, insecure personalities, and empathetic leadership.
You can attend our conflict management skills masterclass for senior managers in one of two ways. Either attend our open courses in Exeter or attend a 1-2-1 training programme via video conferencing with our principal trainer.
OPEN SCHEDULED COURSES IN EXETER
Benefits:
- Get away from your office for one day
- Face-to face interaction with trainer
- Learn alongside other senior managers
- Attend in prestigious conference facilities
- Lunch and refreshments included
1-2-1 TAILORED PROGRAMMES VIA VIDEO CONFERENCING
Benefits:
- Tailored to your management needs only
- Private interaction with trainer
- Undivided personal attention
- Scheduled according to earliest availability
- Zero travel, accommodation, food expenses
- Zero commute time and administration
- Attend from the comfort of home office
Suitability - Who should attend?
CONFLICT MANAGEMENT SKILLS MASTERCLASS FOR SENIOR MANAGERS
CONFLICT MANAGEMENT EXCLUSIVITY
We designed our conflict management skills masterclass exclusively for senior managers, senior leaders, and senior executives.
Enquire now to receive full programme details:
prices, modules, objectives, feedback, pricing, venues, dates, trainer CV, company profile.
Outcome / Qualification etc.
CONFLICT MANAGEMENT SKILLS MASTERCLASS FOR SENIOR MANAGERS
ILM ACCREDITATION IN CONFLICT MANAGEMENT
When you book our conflict management skills masterclass for senior managers, you have the option of ordering an ILM certificate (UK’s Foremost Leadership and Management Awarding Body). Your certificate states our programme name and description. Your ILM certificate verifies your attendance, fulfilment of ILM criteria, and is recognised internationally by most human resources managers. You have no written assessment or further study.
You earn 14 CPD points/hours on our conflict management skills masterclass for senior managers.
CONFLICT MANAGEMENT MODULES
- Stubborn Personalities
- Infuriating Personalities
- Insecure Personalities
- Empathetic Leadership
CONFLICT MANAGEMENT OBJECTIVES
- Manage Stubborn Personalities
- Manage Infuriating Personalities
- Manage Insecure Personalities
- Lead People Empathetically
CONFLICT MANAGEMENT PACKAGE
- Senior Master-Coach Trainer
- ILM Accredited
- Hardcopy Workbook Manual (open courses only)
- Digital Interactive Workbook (1-2-1 programmes only)
- Lunch and Refreshments (open courses only)
- Diagnostic Assessment
- Skills Assessment
- Post-Programme E-Learning
CONFLICT MANAGEMENT METHODOLOGY
- Leadership and Management Specialists
- Original Material
- Workplace Verified Tools
- NO PowerPoint Slides
- NO Written Exams
- Challenging Group Dialogue
- 100% Skills Development Guarantee
Training Course Content
CONFLICT MANAGEMENT SKILLS MASTERCLASS FOR SENIOR MANAGERS
CONFLICT MANAGEMENT MODULES
STUBBORN PERSONALITIES
- Strengthen your argument when dealing with finicky and quarrelsome people
- Encourage your negative and depressing team members to take a constructive outlook
- Address the unhelpful beliefs and actions of your self-centred and unruly colleagues
INFURIATING PERSONALITIES
- Manage unfriendly, juvenile, or indifferent colleagues, to save yourself from despair
- Deal with unprincipled or improper verbal and non-verbal communication
- Settle arguments quickly, by tackling probable causes behind infuriating personalities
INSECURE PERSONALITIES
- Immobilise your offensive and conceited team members, during verbal confrontations
- Expand your will and determination, to take on impertinent and tactless people
- Lead theatrical and taxing colleagues to become purposeful and productive
EMPATHETIC LEADERSHIP
- Reveal the driving motivations behind other peoples’ thoughts, words, and actions
- Counter the accusations, condemnations, and criticism, by updating your principles
- Hone your empathy skills, to manage challenging people and embrace cultural diversity
Expenses
CONFLICT MANAGEMENT SKILLS MASTERCLASS FOR SENIOR MANAGERS
- £699+VAT Single Delegate
- Generous Multiple-Enrolment Discounts From £279+VAT Per Delegate
- Optional ILM Certificates @ £55 each (cost price)
- BOOKINGS ARE STRICTLY LIMITED TO FIVE DELEGATES PER MASTERCLASS
- ENROL NOW BEFORE WE REACH CAPACITY
- Select BOOK COURSE or Request More Information While Seats Remain
About provider
Hill Training Ltd: Leadership & Management Specialists Since 1996
For over two decades, we have provided world-class leadership and management training, coaching, and mentoring services. Our course material is original, ILM accredited, and devoid of PowerPoint! We run masterclasses for senior managers who require strategic intervention and provocative debate....
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Contact info
Hill Training Ltd
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