Course description
MANAGING IMPOSSIBLE PERSONALITIES™
DIFFICULT PEOPLE MANAGEMENT SKILLS FOR MANAGERS
IN-HOUSE TRAINING FOR TEAMS
ILM RECOGNISED
Managing Impossible Personalities™ is one of two difficult people management skills courses for managers designed and delivered by Hill Training Ltd. Book this tailored in-house training course for your team today. Choose delivery from your premises internationally or one of our UK-wide venues. Your delegates attend the classroom in person or remotely via video conferencing.
DIFFICULT PEOPLE MANAGEMENT COURSE MODULES
- Stubborn Personalities
- Infuriating Personalities
- Insecure Personalities
- Empathetic Leadership
DIFFICULT PEOPLE MANAGEMENT COURSE OBJECTIVES
- Manage Stubborn Personalities
- Manage Infuriating Personalities
- Manage Insecure Personalities
- Lead People Empathetically
DIFFICULT PEOPLE MANAGEMENT COURSE METHODOLOGY
- LIVE Senior Master-Coach Trainer
- Leadership and Management Specialists
- Practical, Relevant and Original Content
- NO Boring PowerPoint Slides
- NO Written Exams or Assignments
- Strategic and Pragmatic Team Dialogue
- Teambuilding and Culture Development
- Experiential Skill Development
- 100% Skills Development Guarantee
- 100% Non-Cancellation Guarantee
NEW CLIENT GIFT SET WORTH £500
Use code "New500" when booking this course to claim the following:
- FREE £50 Amazon Gift Card
- FREE £150 Training Voucher
- FREE £250 Coaching Voucher
- FREE £50 Leadership CD Set
Upcoming start dates
Suitability - Who should attend?
DIFFICULT PEOPLE MANAGEMENT SKILLS FOR MANAGERS
DIFFICULT PEOPLE MANAGEMENT COURSE PARTICIPANTS
Our difficult people management skills course is the right choice if your delegates are currently in a leadership and management role or are about to step up to this level. Our usual course participants include leaders, managers, executives, partners, and directors.
During our in-house courses, your delegates engage in strategic discussions and exercises with their colleagues, leading to valuable team building. Our approach ensures they learn tools and develop pragmatic skills for team and organisational growth.
Outcome / Qualification etc.
DIFFICULT PEOPLE MANAGEMENT SKILLS FOR MANAGERS
ILM ACCREDITATION IN DIFFICULT PEOPLE MANAGEMENT
You can order ILM-Recognised certificates for your delegates when booking any of our two-day courses. Our one-day courses count towards half the credits necessary for ILM-Recognised certification. ILM is the UK's premier awarding body for leadership and management. Your delegates have no written assessment or further study. Their ILM-Recognised certificate, which states their name, course title, and course topic, is acknowledged internationally by most human resources managers. Moreover, their accreditation demonstrates they have developed relevant skills and knowledge, giving them an advantage when climbing the career ladder.
Training Course Content
DIFFICULT PEOPLE MANAGEMENT SKILLS FOR MANAGERS
DIFFICULT PEOPLE MANAGEMENT COURSE MODULES
STUBBORN PERSONALITIES
- Strengthen your argument when dealing with finicky and quarrelsome people
- Encourage your negative and depressing team members to take a constructive outlook
- Address the unhelpful beliefs and actions of your self-centred and unruly colleagues
INFURIATING PERSONALITIES
- Manage unfriendly, juvenile, or indifferent colleagues, to save yourself from despair
- Deal with unprincipled or improper verbal and non-verbal communication
- Settle arguments quickly, by tackling probable causes behind infuriating personalities
INSECURE PERSONALITIES
- Immobilise your offensive and conceited team members, during verbal confrontations
- Expand your will and determination, to take on impertinent and tactless people
- Lead theatrical and taxing colleagues to become purposeful and productive
EMPATHETIC LEADERSHIP
- Reveal the driving motivations behind other peoples’ thoughts, words, and actions
- Counter the accusations, condemnations, and criticism, by updating your principles
- Hone your empathy skills, to manage challenging people and embrace cultural diversity
Course delivery details
DIFFICULT PEOPLE MANAGEMENT SKILLS FOR MANAGERS
DIFFICULT PEOPLE MANAGEMENT COURSE DELIVERY
Book difficult people management skills for managers as a tailored in-house training course for your team today. Choose delivery from your premises internationally or one of our UK-wide venues. Your delegates attend the classroom in person or remotely via video conferencing.
IN-HOUSE TRAINING COURSE BENEFITS
- Tailored to your organisation and industry
- Adapted to meet your team's needs
- Book and attend at your convenience
- Break up the course into a manageable format
- Private interaction with our trainer
- Undivided personal attention
DELIVERED FROM YOUR INTERNATIONAL PREMISES
- Attend from the comfort of your premises
- Minimise food and refreshments expenses
- No additional travel and accommodation expenses
- No additional commute time and administration
DELIVERED FROM OUR UK-WIDE VENUES
- Get away from your office for one day
- Choose from eight UK city venues
- Attend prestigious training facilities
- No distractions or interruptions
Reviews
Average rating 4.8
Bramson's difficult people felt like the most useful to my current situation
Great conflict management tools which I am now putting into practise.
Expenses
DIFFICULT PEOPLE MANAGEMENT SKILLS FOR MANAGERS
DIFFICULT PEOPLE MANAGEMENT COURSE PACKAGE
YOUR IN-HOUSE BOOKING CAN INCLUDE ANY OF THE FOLLOWING:
- Certificate of Achievement
- Digital Interactive Workbooks
- Hardcopy Workbook Portfolios
- Pre-Course Diagnostic Assessment
- Post-Course Results Assessment
- Post-Course 1-2-1 Email Mentoring
- Post-Course Virtual Coaching
- Post-Course E-Learning
- Trainer Travel and Accommodation @ cost price
- All Day Refreshments (from our venues)
- Hot or Cold Lunch (from our venues)
NEW CLIENT GIFT SET WORTH £500
Use code "New500" when booking this course to claim the following:
- FREE £50 Amazon Gift Card
- FREE £150 Training Voucher
- FREE £250 Coaching Voucher
- FREE £50 Leadership CD Set
Request info
Hill Training Ltd: Leadership & Management Specialists Since 1996
For over two decades, we have provided world-class leadership and management training, coaching, and mentoring services. Our course material is original, ILM accredited, and devoid of PowerPoint! We run masterclasses for senior managers who require strategic intervention and provocative debate....
Our sessions demonstrated different techniques or approaches to having difficult conversations. I really appreciated the opportunity to observe the trainer demonstrating how to ...