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Effective Business Relationship Management

Illumine Training
Course summary
1 day
Full time
Next available date: Contact Illumine Training for more details on this course - Worldwide
Corporate Training for Teams

Course description

Effective Business Relationship Management

Effective Business Relationship Management - 1 day In-house Course

Effective business relationship management builds successful businesses

What is this course about?

An organisation’s success depends on the ability of employees to co-operate, collaborate and work seamlessly, appearing as a single unit. However, challenges such as pressures of time and money, internal structures, geographical distance, differing KPI’s all serve as blocks to effective business relationship management and productive collaboration.

This workshop, focuses on how to build trusted relationships with colleagues and other stakeholders that enhance an organisation’s relationship capital. You will start by understanding your own working style and how you come across so that you can build awareness of the impact it has on every working relationship.  Identifying how to ensure you ‘walk a mile’ in someone else’s shoes so that you can truly get the best understanding of where they are coming from and what they hope or need to achieve.

Course Overview:

  • Building rapport, trustworthiness and understanding
  • Increase self-awareness
  • Identify and embrace different working styles and personalities
  • Understand who your stakeholders are – and the best ways to influence them
  • Develop presence

Suitability - Who should attend?

Anyone who needs to build long-term. trust-based relationships. The programme is equally applicable for:

  • People involved in client and stakeholder facing work
  • Internal support functions whose effectiveness is dependent on the quality of the relationships they have with those they work with and support

Training Course Content

  • Building self-awareness to build self confidence
  • Understanding your stakeholders
  • Credibility matrix – where do you sit now? What would your stakeholders say?
  • How do you show curiosity?
  • Building rapport
  • Showing empathy
  • Steps to becoming a trusted advisor
  • Understanding and matching their style
  • Now versus long term – getting both right
  • Influencing skills and styles

Why choose Illumine Training

Great feedback from UK & international clients who keep coming back for more!

Providing high impact courses since 1996

A unique focus on thinking as a source of competitive advantage


Illumine offers cost-effective and convenient in-house training courses that are available both nationwide and internationally.

Enquire for more information.

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About provider

Illumine Training - Experts in Personal Development Training

Illumine is a high impact training provider (UK based, delivering worldwide), providing training to enhance practical thinking skills to improve the performance of individuals and organisations.

The range of courses and workshops help to:

Be better organised Communicate more effectively Generate fresh perspectives and new ideas Manage and lead with authority Perform at a consistently outstanding level Handle change positively and build productive business relationshipsTraining is delivered through: Public Workshops – 1 and 2...

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Contact info

Illumine Training

Mountbatten House
SL4 4LE Windsor

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Average rating 5

Based on 5 reviews

The presenter was excellent and tailored the course to cover any particular issues the attendees were experiencing
Tutor very knowledgeable and can relate to different situations and provided really good advice on ways to change our communication styles and being able to adapt.
This might be due to being a small group but the allowance of questions going through the day was beneficial.
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Course rating
Based on 5 reviews
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