Course description
Communcation Skills for Leaders
This course is designed to help acquaint you with the art of communicating. You will learn to understand the importance of interpersonal skills in becoming a leader, be able to convey believability by keeping verbal, vocal, and visual communications consistent, practice the nine behavioral skills of interpersonal communication, and change your habits to improve interpersonal effectiveness. This course is applicable whether you are currently in a leadership role or hope to be a leader in the future.
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Upcoming start dates
Suitability - Who should attend?
Target Students
This course is intended for those who are currently in a leadership role or hope to be a leader in the future, and want to master nine behavioral skills of interpersonal communication
Outcome / Qualification etc.
Upon successful completion of this course, students will be able to:
- Understand the importance of interpersonal skills in becoming a leader
- Convey believability by keeping verbal, vocal, and visual communication consistent
- Practice the nine behavioral skills of interpersonal communication
- Change habits to improve interpersonal effectiveness
Training Course Content
Lesson 1: Keys to Effective Interpersonal Communication
- Topic 1A: Believability
- Topic 1B: Behavioral Skills
- Topic 1C: Summary
Lesson 2: Developing Connection
- Topic 2A: Eye Contact Saved His Life
- Topic 2B: Developing Connection
- Topic 2C: Eye Communication
- Topic 2D: Eye Communication Patterns in Business
- Topic 2E: Summary
Lesson 3: Developing Energy
- Topic 3A: Developing Energy
- Topic 3B: Posture and Movement
- Topic 3C: Gestures and Facial Expressions
- Topic 3D: Voice and Vocal Variety
- Topic 3E: Summary
Lesson 4: Developing Credibility
- Topic 4A: Developing Credibility
- Topic 4B: Dress and Appearance
- Topic 4C: Language, Nonwords, and Pauses
- Topic 4D: Summary
Lesson 5: Developing Interaction
- Topic 5A: Developing Interaction
- Topic 5B: Listener Involvement
- Topic 5C: Humor
- Topic 5D: The Natural Self
- Topic 5E:Summary
Course delivery details
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
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Expenses
Course fee: £228.00 + VAT