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Advanced Certificate for the Executive Assistant (ACEA™)

Course summary
Length: 5 days
Price: 4,149 CAD, 3,299 USD, 2,499 EUR
Provider: Innoverto plus
Course type: Open / Scheduled
Next available date: 22/04/2018 - Cairo
Course Dates
4,149 CAD
3,299 USD

Course description

Advanced Certificate for the Executive Assistant (ACEA™)

Fast becoming the de-facto must have training certification for ambitious Executive Assistants the Advanced Certificate for the Executive Assistant: ACEA™ course equips Executive Assistants with the skills and knowledge to meet the increasingly demanding roles that are expected of them in the modern corporate environment.

The 5-day programme is certified by Qualifi and delivered from a unique top-down perspective that spans the range of duties now assigned to Executive Assistants, from basic presentation skills through to corporate strategy.

Uniquely delivered from an Executive led perspective, the ACEA™ programme focuses on delivering a fundamental conceptual understanding of business and organisations, as well as practical skills, including:

  • Strategic thinking
  • Corporate visions & missions
  • Understanding the linkages between strategy, projects & operations
  • Governing & managing projects
  • Communication skills
  • Emotional intelligence 
  • Leadership skills including influencing, negotiation and conflict management
  • Change management and problem solving
  • Risk management and corporate governance 
  • Business ethics 
  • Understanding the role of financial and management accounting
  • Developing productivity and time management techniques
  • …and much more

Certified By:

Accredited by:

Endorsed by:

Institute of Administrative Management

Suitability - Who should attend?

This highly practical and interactive ACEA™ course has been specifically designed for:

  • Executive Assistants
  • Management Assistants
  • Chiefs of Staff
  • Office Managers
  • Senior Assistants
  • Executive Personal Assistants
  • Executive Secretaries
  • Personal Assistants
  • Personal Secretaries
  • Administration Managers
  • Management Secretaries
  • Executive Personal Secretaries

PLUS anyone else responsible for the support of the senior management and executives

Training Course Content


  • Personal Introductions
  • Course Background
  • The “Journey”

Fundamentals of Modern Corporate Behaviour

  • Exploring the characteristics of today's global business environment
  • Understanding the role of the executive assistant in a modern world
  • The role of the modern Executive Assistant


  • Strategy understanding
  • Corporate vision and mission
  • Delivering the strategy
  • Goals vs objectives
  • Principles of planning
  • Project alignment with strategy and organisational goals

Balanced Scorecards

  • Understanding and measuring corporate performance
  • Drilling down to the Executive Assistant role
  • Measuring success

Business Ethics

  • Corporate social responsibility
  • Business ethics

Time Management

  • Prioritising
  • Tactics
  • Delegation
  • Managing effective meetings

Financial Awareness

  • Financial Accounting vs Management Accounting
  • Understanding the 4 key financial statements
  • Principles of budgeting

People Management & Leadership

  • Understanding leadership
  • Identify your leadership profile and explore how you can use this knowledge to create your own future
  • Assess your leadership competencies and learn how you can develop your strengths
  • Identify those additional skills and tools that can make you a better leader


  • Motivation theory
  • Motivation through rewards

Fundamentals of Project Management

  • What is a project
  • Project methodologies
  • Work Breakdown Structures
  • Project estimating
  • Implementing effective project governance
  • Controlling the project, including status meetings and issues management

Effective Communication & Conflict Management

  • Develop your ability to influence and communicate with others
  • Understanding communication
  • Diversity, assumptions and stereotypes
  • Listening skills
  • Verbal and non-verbal communication

Other Essential Management Skills

  • Stakeholder management
  • Risk management

Problem Solving & Multitasking

  • Differentiate and define various types of problems
  • Root cause analysis
  • Evaluate solutions and apply creative thinking techniques to problem solving

Presentation Skills

  • Understanding fear
  • Planning presentations
  • Overcoming nervousness
  • Presentation preparation

Emotional Intelligence (EI)

  • Emotional Quotient (EQ) vs Intelligence (IQ)
  • Emotional Intelligence framework
  • Using Emotional Intelligence
  • Personality and behaviours (DISC)
  • Know your inter-personal style and how your behaviour impacts others

ACEA™ Examination *

* Only those who successfully complete the assessment and participate effectively in the course team exercises will receive the Advanced Certificate for the Executive Assistant ACEA™


Contact Innoverto for more information and pricing details

About provider

Innoverto - Professional Training in the Middle East

Innoverto – Training and Events to take your vision higher

Innoverto is a boutique business dedicated to providing professionals with high-quality training in the fields of management, operation, IT and data management, contracts, tenders, supply chain, procurement, HR and administration. The purpose and mission of Innoverto as a provider of...

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Contact info


P.O.Box 391186
17 The Iridium Building

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Nadaelsoukie   |   02/04/2018
I liked the course and the way it is taught yet would like to have an update session after two years for example.
Leena Mattar   |   02/04/2018
Very interesting and an interactive tutor.
M Akram Khan   |   30/03/2018
I attended this program in London during March 2018, along with some wonderful EAs from UK and other European countries. The interaction and exchange of ideas/practices between the participants enhanced the learning experience. Self-awareness through DISC profiling was an eye-opening experience. Course contents include Project Management, Proble...
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