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Advanced Certificate for the Executive Assistant (ACEA™)

Innoverto
Course summary
5 days
2,299 - 2,999 USD
English
Full time
Professional Training
Next available date: Contact for info - Sydney
Course Dates
Berlin
2,999 USD
26-30 October - Contact for Info
Advanced Certificate for the Executive Assistant (ACEA™)

Course description

Advanced Certificate for the Executive Assistant (ACEA™)

The Advanced Certificate for the Executive Assistant: ACEA™ is a world-leading intensive and interactive 5-day executive level training programme, that equips current and aspiring Executive Assistants with the skills and knowledge they need to become true “Business Partners”.

The role of the Executive Assistant is on a journey and the responsibilities of this highly demanding and visible role continue to grow exponentially. To succeed in their role in modern times it is now imperative that Executive Assistants have a deep understating of ‘the business’ and their Executives’ role & responsibilities. Organisations are looking for Assistants that possess ‘Executive Level’ business acumen and skills now more than ever. Participants will cover:

  • Strategic Thinking
  • Corporate Visions & Missions
  • Understanding the linkages between Strategy, Projects & Operations
  • Governing & Managing Projects,
  • Communication Skills
  • Emotional Intelligence
  • Leadership skills including Influencing, Negotiation and Conflict Management
  • Change Management and Problem Solving,
  • Risk Management and Corporate Governance
  • Ethics & Corporate Social Responsibility
  • Understanding the role of Financial and Management Accounting,
  • Developing Productivity and Time Management techniques,
  • and much more.

Certified By:

Accredited by:

Endorsed by:

Suitability - Who should attend?

This highly practical and interactive ACEA™ course has been specifically designed for:

  • Executive Assistants
  • Management Assistants
  • Chiefs of Staff
  • Office Managers
  • Senior Assistants
  • Executive Personal Assistants
  • Executive Secretaries
  • Personal Assistants
  • Personal Secretaries
  • Administration Managers
  • Management Secretaries
  • Executive Personal Secretaries

PLUS anyone else responsible for the support of the senior management and executives

Outcome / Qualification etc.

The Advanced Certificate for the Executive Assistant (ACEA®) is:

  • Certified by Qualifi, a recognised UK awarding body.
  • Accredited by the CPD Standards Office
  • Endorsed by the Institute of Administrative Management, the oldest professional body for administration and business management in the UK
  • Endorsed by Platinum Assistants Network South Africa
  • The ACEA® is an International Association of Administrative Professionals (IAAP) Approved training course and qualifies for 28 recertification points.

Training Course Content

Introduction

  • Personal Introductions
  • Course Background
  • The “Journey”

Fundamentals of Modern Corporate Behaviour

  • Exploring the characteristics of today's global business environment
  • Understanding the role of the executive assistant in a modern world
  • The role of the modern Executive Assistant

Strategy

  • Strategy understanding
  • Corporate vision and mission
  • Delivering the strategy
  • Goals vs objectives
  • Principles of planning
  • Project alignment with strategy and organisational goals

Balanced Scorecards

  • Understanding and measuring corporate performance
  • Drilling down to the Executive Assistant role
  • Measuring success

Business Ethics

  • Corporate social responsibility
  • Business ethics

Time Management

  • Prioritising
  • Tactics
  • Delegation
  • Managing effective meetings

Financial Awareness

  • Financial Accounting vs Management Accounting
  • Understanding the 4 key financial statements
  • Principles of budgeting

People Management & Leadership

  • Understanding leadership
  • Identify your leadership profile and explore how you can use this knowledge to create your own future
  • Assess your leadership competencies and learn how you can develop your strengths
  • Identify those additional skills and tools that can make you a better leader

Motivation

  • Motivation theory
  • Motivation through rewards

Fundamentals of Project Management

  • What is a project
  • Project methodologies
  • Work Breakdown Structures
  • Project estimating
  • Implementing effective project governance
  • Controlling the project, including status meetings and issues management

Effective Communication & Conflict Management

  • Develop your ability to influence and communicate with others
  • Understanding communication
  • Diversity, assumptions and stereotypes
  • Listening skills
  • Verbal and non-verbal communication

Other Essential Management Skills

  • Stakeholder management
  • Risk management

Problem Solving & Multitasking

  • Differentiate and define various types of problems
  • Root cause analysis
  • Evaluate solutions and apply creative thinking techniques to problem solving

Presentation Skills

  • Understanding fear
  • Planning presentations
  • Overcoming nervousness
  • Presentation preparation

Emotional Intelligence (EI)

  • Emotional Quotient (EQ) vs Intelligence (IQ)
  • Emotional Intelligence framework
  • Using Emotional Intelligence
  • Personality and behaviours (DISC)
  • Know your inter-personal style and how your behaviour impacts others

ACEA™ Examination *

* Only those who successfully complete the assessment and participate effectively in the course team exercises will receive the Advanced Certificate for the Executive Assistant ACEA™

Expenses

Contact Innoverto for more information and pricing details

About provider

Innoverto

Innoverto – Training, Consulting & Events to take your vision higher

Innoverto has been providing executive training programs both as open enrollment courses and customized in-house courses all over the world for soon a decade. Top leaders choose Innoverto for their training requirements. The courses are developed by experts in their...


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Contact info

Innoverto

P.O.Box 391186
17 The Iridium Building
Dubai

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www.innoverto.com

Reviews

Average rating 4.7

Based on 535 reviews

Lise Stampe
(4)
Touches on a wide range of really relevant topics and creates awareness of where and how to improve as both an individual and an EA
Helle Galsoe
(5)
The entire training was very interesting and valuable. All topics were highly relevant for EAs and tools/models easily applicable in daily tasks. The trainer, Richard, kept a high level of good energy throughout the entire week and gave good explanations and examples also relevant for the delegates' specific businesses. Would strongly recommend ...
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Sarah Stottrup
(5)
Outstanding course - skilfully taking us assistants on an exiting and interesting journey to become Business Partners. All the business terms that I prior to the course didn't fully comprehend, is now clear to me, and that enables me to better support the business.
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Reviews
Course rating
(4.7)
Based on 535 reviews
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