The collaborative work created opportunities to learn different perspectives

Very good - Easy to follow despite no prior experience

The tool set provided is practical and useful

"I'm still impressed at how easily the roadmapping process brought together the disparate ideas of the group into something pretty coherent!"

"A practical, intuitive and easy to implement process that has indeed helped clarify our R&D investment strategy."

"An extremely interesting and useful day. I would certainly use this process again."

Structured as a series of interactive sessions within the day which interrelated and showed a tangible output - very good indeed

A key learning for me was how to take a structured approach to fleshing out and refining a new service or existing service

"Delivered by practitioners with great depth of knowledge"

"Well presented by knowledgeable specialist."

Really excellent, good balance of theory and practice

Policy Links’ insights helped us identify the essential elements to promote a new Economic Development Policy and to launch a plan which has already proved beneficial in allowin...

"Superb course, a good foundation for further learning"

"Good interactive sessions in a comfortable setting"

"The lecturers were approachable, enthusiastic and informative. Exercises were fun and great for learning."

Great overall process of understanding how to develop new business opportunities and understanding the customer perspective

This was a really worthwhile course which provided real data and allowed policy makers time to consider their implications. The ability to debate and share knowledge was really ...

“I left the course with a great understanding of the tools which I have since applied in my role, helping to make important strategic decisions regarding longterm footprint reco...

“We highly value our work with the IfM in contributing inspiring thinking to help us constantly step up in our approach to optimising end-toend operations.”

Its deployable (e.g. bite-size, dot-vote simplicity) application felt relevant and realistic to our business challenges right now