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Assertiveness & Confidence Skills (On-site)

Keys Training
Course summary
Corporate Training for Teams
1 day
795 GBP excl. VAT
Full time
Nationwide
Course Dates
United Kingdom
795 GBP
Enquire for more information

Course description

Assertiveness & Confidence Skills (On-site)

This one day Assertiveness and Confidence course has been designed for participants to understand the essential factors behind Assertiveness, enabling participants to understand the processes which will make them more effective, increase their confidence and sense of achievement.

Why choose Keys Training

  • Over 25 years’ experience of delivering quality Microsoft & Business Skills training.
  • All Trainers are Microsoft Certified or equivalent.
  • Scheduled Public and In-house training throughout the UK.

What’s included

All our inhouse course fees include:

  • Reasonable customisation
  • Trainer travel
  • Handouts and supporting reference material
  • Course completion certificates

About the provider

Keys Training specialise in creating and delivering focused one-day instructor-led courses that cover Microsoft Office and Personal Development skills.

Outcome / Qualification etc.

Anyone who needs to master the principles and practices of effective, assertive communication.Senior/junior managers, directors, administrative and technical staff have found the following benefits from this course:

  • increased productivity through more effective communication
  • increased confidence handling difficult behaviour in others
  • reduced interruptions at work
  • gained more time for creative and development opportunities
  • manage time more effectively and enjoyed greater self-esteem
  • improved decision making and reduction in procrastination
  • able to manage colleagues and friends effectively
  • enjoyed a more balanced lifestyle
  • increased work effectiveness and productivitye

Training Course Content

  • Why Assertive Behaviour is Important
  • Self Assessment
  • Aggressive, Assertive and Non-Assertive Behaviour
  • Obstacles to Assertiveness
  • Improving Self-Esteem
  • Coping With Conflict
  • Using “I” Statements
  • Clarification and Body Language
  • Assertive Responses
  • Building an Assertive Outlook

Why choose Keys Training

Over 25 years’ experience of delivering quality Microsoft & Business Skills training.

All Trainers are Microsoft Certified or equivalent.

Scheduled Public and Tailored In-house training throughout the UK.

Expenses

Number and currency up to 8 attendees: £795.00

About provider

Keys Training

Keys Training® provides a Business Skills Training Service throughout the UK. We specialise in delivering one-day instructor-led courses that cover Microsoft Office and Personal Development Skills. Our training courses can be delivered on your site, at one of our venues...


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Contact info

Keys Training

1 Croston House Lancashire Business Park, Leyland
PR26 6TU Preston Lancashire

 Show phone number
www.keystraining.com


Reviews

Average rating 5

Based on 1 reviews.

Liv L
Really enjoyed how the trainer delived the course today. Had great fun and was impressed with the lunch.
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Reviews
Course rating
(5.0)
Based on 1 reviews.