Course description
Certified Knowledge Manager (CKM) for Gulf Region (In-House)
The "CKM" is the Flagship Certification from the KM Institute; the top choice for Practitioners, Leaders and Managers of KM Initiatives. Whether public or private sector, large or small – the CKM is the international standard for all KM Professionals. Includes a proven methodology, plus the methods and techniques necessary for success.
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Upcoming start dates
Suitability - Who should attend?
Who Should Attend?
The CKM is designed for those tasked to start or improve KM initiatives; anyone interested in gaining a solid grasp of common KM principles with actual "hands-on" experience performing KM. Whether you are new to KM or advanced, anyone can start!
CKM Graduates range from newcomers to seasoned practitioners, including (but not limited to):
- Knowledge Managers
- Content Managers
- Intranet / Database Mgrs
- HR / Professional Development
- Organizational Development
- IT and KM cross units
- SharePoint (and proprietary CM) Admin
- Talent Managers
- Program / Project Managers
- Quality Mgrs
Outcome / Qualification etc.
How to Earn your Certification
- [Optional] Study-ahead, Pre-Class e-Learning Modules- All CKM students gain access to the KM Institute LMS for a review of the CKM program content. Students will study the first major Theme of the CKM (Theme 1 of 3).
- Attend the CKM Virtual Sessions - Typically a 4-day virtual class in Europe and Gulf regions (+ E-learning) where you participate in live, practical exercises and "hands-on KM." Now offered in multiple time zones - click on our calendar of events, and choose the location and dates best suited for you. Private classes are also available for groups of 10+.
- Complete the Online Post-Class Testing- Done entirely online, so you do not have to travel to a testing site. There are no additional fees, and, your Certificate is ready to print immediately after you pass. A score of 70% or better is necessary to pass, and you may retake the test - no charge - as many times as necessary to pass. Testing is part of your Certification package and there are no additional fees.
Training Course Content
- Call to Action
- Define KM
- KM Metrics (Measure KM Success)
- The KM Methodology
- Awareness Campaign - Communications Plan
- Awareness Plan - Learning Plan
- Quick Wins
- Transformational Change Management
- KM Solutions Matrix
- Knowledge Transfer & Retention
- Governance/KM Team Charter
- Overcome Barriers
- Get Started (Way Forward)
Course delivery details
Virtual Classes are delivered live on Zoom.
North American classes are 5 days and European and Gulf Region classes are 4 days (slightly condensed). All classes include the eCKM self-paced program to complement your learning.