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Administrative Skills for Personal Assistants - Level 2

London Business Training & Consulting
Course summary
5 days
2,625 GBP excl. VAT
Open / Scheduled
Next available date: 09/03/2020 - London
Course Dates
London
09/03/2020  
2,625 GBP
13/07/2020  
2,625 GBP
09/11/2020  
2,625 GBP

Course description

Administrative Skills for Personal Assistants - Level 2

Upon completion of this course, you will be able to understand:

  • Communication as one of the fundamental functions of an office, and a process essential for all forms of business.
  • How to prepare reports as a summary of information.
  • The techniques aimed at increasing efficiency and productivity.
  • The requirement of secretarial and clerical services for efficient administration.
  • How to ensure all office expenses incurred are productive.

Suitability - Who should attend?

  • Personal assistants
  • Secretaries
  • Administrative staff

Outcome / Qualification etc.

A Certificate of Attendance from London Business Training & Consulting is issued on course completion.

Training Course Content

Communication Management

  • Common barriers to communication
  • Effective communication
  • Oral communication
  • Written communication

Management Reporting

  • Report writing
  • Types of reports
  • Specimen of reports
  • Precis writing

Work Improvement and Work Measurement

  • Method study
  • Method improvement
  • Uses and applications of work sampling
  • Standardisation and work simplification

Secretarial Services

  • Qualifications of a secretary
  • Types of secretaries
  • Clerical services
  • Reception services

Control of Office Costs

  • Methods of cost reduction and cost saving
  • Establishing budgets
  • Types of budgets
  • Supervisory control

About provider

London Business Training & Consulting

London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consulting service provider. We cater to both individual and organisational clients from all over the world. Our vision is to meet the business and management...


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Contact info

London Business Training & Consulting

One Lyric Square
W6 0NB London

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www.lbtc.co.uk

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